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Ford Lincoln Fairfield

Fairfield, CA

4.6
692 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 692 reviews

January 18, 2015

Bryan made my family and I feel comfortable and confident! I appreciated the fact that the sales rep was so patient and understanding while willing to work out different opportunities for us. Our rep wasn't pu More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice
Jan 19, 2015 -

Ford Lincoln Fairfield responded

Jan 19, 2015 -

Ford Lincoln Fairfield responded

Kay, I really appreciate the time it took for you to write this reviews. It is wonderful to hear that our staff at Ford Fairfield was able to provide you with a great experience. We would love to work with you again in future. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10Point Value Guarantee. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 15, 2015

Car buying made easy Bryan Rice is an outstanding salesman. He made the car buying experience enjoyable. He was open and informative during the sales process. He is ext More

by b1stick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice
Jan 16, 2015 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your feedback with us. It is wonderful to know that Bryan was able to show you dedicated and personalized service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 12, 2015

Great Customer and Overall Experience Alexander Fisher provided world-class service to me. I really appreciated the patience and time he took to help me pick out and finance a car that bes More

by lxb7lxb7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher - Sales Bill O'Neil - Finance
Jan 13, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for the nice review. Alexander and Bill are key components of our team here at Ford Fairfield and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. We appreciate your recommendation and please come back to see us if you need anything at all. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 12, 2015

Great car buying Experience! After browsing the internet searching for a 2015 Lincoln Navigator L, I contacted Ford Lincoln Fairfield and spoke with Sonja. She immediately emailed More

by aloys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Williams, Bryan Rice
Jan 13, 2015 -

Ford Lincoln Fairfield responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 07, 2015

Best car buying experience ever I am almost 70 and have bought many cars in my life .Including 4 Lincolns and 5 Caddy's This was the fastest and easiest negotiation I have ever don More

by joe flanigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Williams
Jan 08, 2015 -

Ford Lincoln Fairfield responded

Joe, I really appreciate you for taking the time to share your experience with us. It is great to know that Sonja was able to assist you during your time with us. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 31, 2014

Low pressure experience Michelle was easy to work with and helpful. She was able to get the perfect truck with all of the options we wanted. The dealer trade was not the fast More

by Laurel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for the nice review, Laurel. Michelle is a key component of our team here at Ford Fairfield and she will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 31, 2014

Low Pressure Experience, Great Service Ron was super easy to work with. Knowing I wasn't looking to buy until after tax season, he took his time and still helped me look around when other d More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson
Jan 02, 2015 -

Ford Lincoln Fairfield responded

What an enjoyable review to read. It is reassuring to know that Ron provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I am happy to hear that you left our dealership feeling confident about your experience. Do not hesitate to call or stop in if you should have any additional questions or concerns. Also, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 31, 2014

Great experience buying a used vehicle at Fordfairfield Alexander Fisher provided excellent service in helping me in buying my car. He answered all my questions about the used car I was buying. I was given More

by TDAJJJG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher
Jan 02, 2015 -

Ford Lincoln Fairfield responded

We are honored to hear that your purchase visit with us has been so effective. Here at Ford Fairfield, customer satisfaction is our top priority. We are pleased to have helped you purchase your vehicle. Glad that you had such an excellent experience working with Alexander. We look forward to making sure that you enjoy your car for many years to come. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 30, 2014

Enjoyable time Staff was welcoming and we made a good deal on a new F150. Really worked with me to get the payments in my budget and explored numerous options. More

by dustym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bonafacio
Jan 02, 2015 -

Ford Lincoln Fairfield responded

Thank you for writing such a great review about your time with us. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We hope you are continuing to enjoy your vehicle. Please come back if you need anything else. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 30, 2014

Longest but most satisfying day ever Our experience was extended because of a blackout, however all of the employees ensured that we were comfortable and that our needs we're met. The man More

by Alexgomez1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher, Dwight Williams
Jan 02, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and it is a delight that we were able to achieve that with you. We will share your comments with our team, and we look forward to seeing you at our dealership in the future. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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