Ford Spring Hill - Service Center

Ford Spring Hill exceeds all my service expectations. Sara and Sparky are professional and thorough. They take the time to help me fully understand my vehicles needs. Sara and Sparky are professional and thorough. They take the time to help me fully understand my vehicles needs. More

We were only in the service area waiting room, very clean and friendly and helpful staff and friendly and helpful staff More

They did the oil change and fixed some warranty items and cleaned the vehicle. Everything was completed in a timely manner. cleaned the vehicle. Everything was completed in a timely manner. More

There was a miscommunication at first, about a recall and waiting for it. They made me whole by giving me a loaner. waiting for it. They made me whole by giving me a loaner. More

Todd Scott is not an employee I want to deal with. Because of previous experiences with him, I requested from Mike Stutz when making my appointment that another person handle my service call. Unfortun Because of previous experiences with him, I requested from Mike Stutz when making my appointment that another person handle my service call. Unfortunately Mike told him and Todd verbally attacked me and yelled at me over and over until I swore back at him and I was shaking uncontrollably . Unfortunately, Todd could not let me deal with someone else and kept coming at me even when told to be quiet by others. Mike Stutz could not have been nicer but unfortunately the event with Todd happened AGAIN! Unfortunately, talking to the service manager, Claude, accomplishes nothing. The next day, I also discovered they left a cover off something under my hood and slammed the hood shut. The hood was open on one side because of the cover sitting there and I am lucky my hood did not get bent or damaged. I have photos of this if anyone wants to see them. Needless to say, I will not return to this dealership. More

Having my car serviced at ford Spring Hill is always and Todd is extremely helpful Todd is extremely helpful More

I've been a customer here for 6 years. Sparky Sandage, Mike Stultz and Todd Scott are the absolute best! They're honest, trustworthy and dependable. I've never been able to say those thing Sparky Sandage, Mike Stultz and Todd Scott are the absolute best! They're honest, trustworthy and dependable. I've never been able to say those things about any service department in my life. I wouldn't take my vehicles anywhere else! More

Very happy with the way my situation was approached and solved it took some ingenuity to fix the problem, but it was handled as inexpensive as possible. solved it took some ingenuity to fix the problem, but it was handled as inexpensive as possible. More

Mike always takes good care of us. Can't say enough about him. He's the BEST,!!! Can't say enough about him. He's the BEST,!!! More

Service completed one hundred thousand mile tune up work on my Expedition with out any issues. on my Expedition with out any issues. More