Ford of Columbia

AJ was very patient and willing to help with making sure I had all of the information about the truck I was looking at and was super professional. Hands down the best experience I’ve ever had at any dealers I had all of the information about the truck I was looking at and was super professional. Hands down the best experience I’ve ever had at any dealership More

The service department kept me well informed on the service progression. They did a great job! I will definitely be returning for my next service. service progression. They did a great job! I will definitely be returning for my next service. More

I was seen before my 8 am service appointment. My service manager kept me informed about 4 times during my time there. Large clean bathrooms. My car service was finished in a little over an hour. My service manager kept me informed about 4 times during my time there. Large clean bathrooms. My car service was finished in a little over an hour. I redeemed my Ford Rewards points. I will be going back to Ford Columbia for my car checkups. More

Great service very honest and helpful. They advised me of what was needed but didn’t push anything on me. They advised me of what was needed but didn’t push anything on me. More

Always great service! Always very nice and very helpful! I highly recommend Ford of Columbia Always very nice and very helpful! I highly recommend Ford of Columbia More

I have never had a dealership or shop deal this honestly with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was f with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was fixed correctly. The time before, I brought my car in with transmission noise. They rebuilt the transmission, noticed the noise was still there, and rebuilt the transmission a second time free of charge to make sure the issue was resolved completely! 10/10 would recommend and will be back again. More

I took my car in for a 60,000 mile service. i waited in it. The waiting area is clean and plenty of seats and tables. I was able to work on my laptop while I was there. When the service person i waited in it. The waiting area is clean and plenty of seats and tables. I was able to work on my laptop while I was there. When the service person told me it was complete he went through the service that was performed, and even removed a service that had been done more recently, and did not have to be repeated and save me some money. He also was very easily able to apply my Ford points, which saved me additional money. I was very happy when I left. Everyone was very helpful and walked me through everything that was done to my car. More

Great to work with until the paperwork is signed. If there is a problem afterwards, you will be ignored. We have tried to cancel our warranty for three weeks now due to an accident. No responses t If there is a problem afterwards, you will be ignored. We have tried to cancel our warranty for three weeks now due to an accident. No responses to texts or phone calls. More

They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. They were friendly and knowledgeable. I would recommend them to anyone. More

I received top notch customer service from Ford of Columbia each and every time I have taken my truck there for service. Columbia each and every time I have taken my truck there for service. More