Ford of Columbia

Very hard-working staff they really try their best and make it their promise to get you in to the vehicle that you really want and take care of all your needs and wants make it their promise to get you in to the vehicle that you really want and take care of all your needs and wants More

Excellent service. The team was very efficient and took the time to explain what they did. Everyone makes you feel good that they are taking care of you and your safety. the time to explain what they did. Everyone makes you feel good that they are taking care of you and your safety. More

When we pulled up we were immediately greeted by Rick. My husband and Rick test drove a ford ranger. Needless to say we left with it. The staff were professional and very helpful. The car buying did not take husband and Rick test drove a ford ranger. Needless to say we left with it. The staff were professional and very helpful. The car buying did not take more than three hours which I thought was fabulous. More

Service as exceptional luxury slow and service writer Service was exceptionally slow and service writer unable or unwilling to understand my service issue, beyond the tire rotation I originally brought th Service was exceptionally slow and service writer unable or unwilling to understand my service issue, beyond the tire rotation I originally brought the vehicle into the dealer. Total time taken for the single work was 3 hours and 45 minutes, and that was with a prior appointment of 9 AM! More

Very friendly and helpful Very friendly and not pushy at all. It did take a while but I love my new car. I will recommend them to everyone that wants a new ride! Very friendly and not pushy at all. It did take a while but I love my new car. I will recommend them to everyone that wants a new ride! More

Fast and efficient The process was fast, and not complicated... we only spent a total of about 2hrs for the entire process!! Mr. Mills was very pleasant and Me. Dohoney The process was fast, and not complicated... we only spent a total of about 2hrs for the entire process!! Mr. Mills was very pleasant and Me. Dohoney was very efficient, thorough and it was an overall pleasant experience. More

Great Experience I've had my F-150 serviced and recall work done here and have had a great experience so far. All work has been done in a timely manner and no issues I've had my F-150 serviced and recall work done here and have had a great experience so far. All work has been done in a timely manner and no issues later after picking up my vehicle. So far, every worker there that I've encountered and has been helpful and courteous. I would definitely recommend this place! More

Problem Solved! I had an issue with my car, and efforts were made to solve problem. Everyone was helpful and wonderful. I truly appreciate all the care and attention I had an issue with my car, and efforts were made to solve problem. Everyone was helpful and wonderful. I truly appreciate all the care and attention shown to me. More

Online appointments stink. I made an online appointment to get my ignition checked on 7/23 to be serviced on 7/26. I received an email that someone would contact me. No one did. I made an online appointment to get my ignition checked on 7/23 to be serviced on 7/26. I received an email that someone would contact me. No one did. On 7/25 I emailed customer service and was told my appointment was not on file and they would let the service department know to call me. No one called. I went down in person, no one knew anything. The young man was very helpful and told me he would take care of it and bring my car in the next day. He said somehow IT and his department did not connect. I went over to IT complaint department who were no help at all. More

Good sales and business experience Our salesman was both personable and professional. The process was quick and relatively painless. I’d do business with them again. Tim treated us very Our salesman was both personable and professional. The process was quick and relatively painless. I’d do business with them again. Tim treated us very well More