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Ford of Columbia - Service Center

Columbia, TN

4.7
336 Reviews

336 Reviews of Ford of Columbia - Service Center

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July 03, 2025

The dealership was great start to finish. The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly! More

by j.morrison.galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The service department employees are really great. They are excellent at keeping people informed about what they are doing to your vehicle and at what you need to know about your vehicle. More

by kjmurphyntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Very professional and helpful people Even came and got my car for me! 5 stars! More

by kbbarnes39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Christian was the greatest. He took amazing care and pro idea all the answers I had More

by Jimcrews24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

VERY professional, friendly and honest. They had several chances to rip me off and did not do it. More

by logandenora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

The service adviser was very nice and helpful. The waiting room was very comfortable Definitely would recommend this dealership More

by troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Very satisfied with the service provided for all three of our vehicles. They are always professional and very timely on service. More

by kjmurphyntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Very attentive to my request for Motor Craft filter. Good communication. Services completed in a timely fashion More

by dsmith1030.DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

The service department kept me well informed on the service progression. They did a great job! I will definitely be returning for my next service. More

by woodhead1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I was seen before my 8 am service appointment. My service manager kept me informed about 4 times during my time there. Large clean bathrooms. My car service was finished in a little over an hour. More

by Linday.dove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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