Ford of Columbia - Service Center

Amber was incredibly professional and extremely kind. Very well knowledgeable and she got me in and out of in no time! God bless Very well knowledgeable and she got me in and out of in no time! God bless More

5 star customers Service. . I had unexpected battery issues. The dealership took me the same morning that I called. I was approached approximately four times in the waiting roo . I had unexpected battery issues. The dealership took me the same morning that I called. I was approached approximately four times in the waiting room to make sure I was comfortable and didn’t need water etc. You truly could tell that everyone cared about their customers. I would highly recommend this dealership. They not only checked my battery but went over and above what I had asked them to do. It’s very comforting to have a dealership where I can trust especially having to deal with car issues by yourself.. Thank you. More

I had a great experience this time with Ford of Columbia. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. More

Columbia Ford did an excellent job. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. More

They were highly professional. It was a great experience and I would use them again It was a great experience and I would use them again More

Great communication through repair process, quick thorough and very professional. All staff super courteous and helpful. thorough and very professional. All staff super courteous and helpful. More

Amber was my service advisor today and she was perfect! Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop More

Great experience, great communication throughout the process. Highly recommend for warranty work and care after purchase. process. Highly recommend for warranty work and care after purchase. More

Such an awesome experience in the service department. Everyone cared about us and our vehicle. Everyone cared about us and our vehicle. More

Great service as always and very friendly service representatives. They get your vehicle in quickly and get the work done. representatives. They get your vehicle in quickly and get the work done. More