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Ford of Columbia - Service Center

Columbia, TN

4.7
333 Reviews

333 Reviews of Ford of Columbia - Service Center

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March 22, 2025

It is always a pleasant experience to take my vehicle to Ford of Columbia for service. I had the 60k service performed on this visit and everything was completed in a timely manner. All services were explai More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Consistent friendly professional service. Great communication throughout the process. Waiting area is clean and spacious. More

by Barb N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Since I moved too Columbia, TN . I’ve taken my Explorer to this dealership. First they’re always smiling, courtesy, answer any questions I have & most of all give good customer servi More

by TJai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
March 16, 2025

They were very accomodating with a short notice recall and oil change. The service work was also very prompt. More

by Troy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

They did a great job with my car! The tires were a great price, the process was easy, and they were very communicative. Will P did a great job, and I recommend anyone needing service More

by j.morrison.galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Will was awesome! They help me with everything my truck needed and had it ready less than a few days ! More

by adrianavaldivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Amber and Will in the service department are terrific to work with. News isnt always "great" when servicing your vehicle, but the team brings my options to the table, and we decide collectively; just as par More

by Deviandia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Amber and Will were great to work with. I was kept in the loop on what was going on with my truck. I’m glad I chose this dealership to repair my vehicle. I highly recommend them. More

by Landerson2940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Great people to work with. Always ahead of schedule and very informative , have never seen a dealership so concerned about the customer More

by dwayne_jaco1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

You never feel like you're being "sold", just straight forward advice with honest service and good pricing. I waited on my vehicle last time, and it took longer than normal, but I asked for extra ser More

by humshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.