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Ford of Cookeville
Cookeville, TN
1,827 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,827 reviews
August 27, 2026
I arrived at the dealership to see the truck I had found online and was directed to Zack. I have been in sales for over 40 years and I was very impressed in the presentation and Zacks knowledge of the truck online and was directed to Zack. I have been in sales for over 40 years and I was very impressed in the presentation and Zacks knowledge of the truck I was there to see. His passion for his job and caring that he finds the best fit for my needs was great! With this being said I would recommend family and friends to Zack for there auto needs. Great job and a happy customer. 🔔 More
by SBack
Employees Worked With
August 27, 2026
Lyle was outstanding throughout the entire truck purchase process. Highly recommended!would definitely do business again! process. Highly recommended!would definitely do business again! More
by Lgr68
August 25, 2026
We just called into the dealership to ask questions. We were directed to Zack. 2 hrs later we were sitting at the dealership with Zack Shertzer. What a blessing he was! Very confident and a pleasure to We were directed to Zack. 2 hrs later we were sitting at the dealership with Zack Shertzer. What a blessing he was! Very confident and a pleasure to work with. Happy Customer! More
by KBack
Employees Worked With
August 25, 2026
I went to check out a Mach 1 and Adam Miller helped me out also helped my gf get in a new bronco. He definitely deserves a raise and a big bonus. He’s definitely a 10/10 salesman at Ford of Cookeville. out also helped my gf get in a new bronco. He definitely deserves a raise and a big bonus. He’s definitely a 10/10 salesman at Ford of Cookeville. More
by Michaelkeen43
Employees Worked With
August 25, 2026
Ford of Cookville is awesome! Adam was my salesman and he did an amazing job was super kind. We had a great experience. Adam was my salesman and he did an amazing job was super kind. We had a great experience. More
by ivysells1109
Employees Worked With
August 21, 2026
Excellent quick experience, Adam very friendly, knows his stuff, and got me in a new truck quick and easy. stuff, and got me in a new truck quick and easy. More
by Damarcus Mckinney
Employees Worked With
August 21, 2026
Couldn’t have asked for a better experience! Nathan went above and beyond to find the Expedition I wanted. 10/10 recommend buying your next car/truck with him!! P.S. I hear Dark Matter Grey Meta Nathan went above and beyond to find the Expedition I wanted. 10/10 recommend buying your next car/truck with him!! P.S. I hear Dark Matter Grey Metallic is his favorite color! More
by Turner94
Employees Worked With
August 21, 2026
Paris was very professional and easy to deal with we appreciate him very much thanks appreciate him very much thanks More
by Briana.kellum
Employees Worked With
