Ford of Cookeville

Adam Miller will do everything and anything to make sure you are both happy with the deal. He won’t push you in one direction or another. Just sit back relax and enjoy the process!! you are both happy with the deal. He won’t push you in one direction or another. Just sit back relax and enjoy the process!! More

Adam Miller did an exceptional job setting my husband up with his dream truck. He has great communication and was knowledgeable. We drove almost two hours to work with him specifically. Can’t recommend him with his dream truck. He has great communication and was knowledgeable. We drove almost two hours to work with him specifically. Can’t recommend him enough! He will work with you to find the best deal and keep you at the price point you need. As for the rest of our experience, I am disappointed to say the least. If you do choose to do business with this dealership, I HIGHLY recommend bringing in your own financing and refusing to go through their finance office. Even if you tell them you have been approved by your bank and tell them the interest rate %, they will offer to get you a better deal and you’ll end up with a higher interest rate and no knowledge of what it is until most of the paperwork is signed. I recommend saying no to any additional packages they offer, even if they say you can get a discount. They’ll boast that you can cancel any time, but won’t tell you that the payments will still stay at the elevated rate even when the bank supplying the loan says they could revise the paperwork and honor the original payment amount you were told. No one ever seems to be available when you call and request them by name, and they don’t seem to have much care to call you back in a timely manner. Purchased this vehicle almost two weeks ago and I’m still trying to get information concerning my loan, see if I can get my paperwork revised like the bank they set me up with recommended, and have had nothing but stress and a headache from this interaction. For the record, this is the fourth vehicle I’ve financed in my lifetime and I have NEVER had any of these issues with the other dealerships I’ve bought from. I initially said I would highly recommend this dealership, but in the last 13 days have changed my mind completely. I would still highly recommend Adam as a sales representative- he was phenomenal. More

Connor helped us purchase our new Ford Maverick. He was amazing to work with, and helped us throughout the whole process. He will be my go-to for future car purchases. He was amazing to work with, and helped us throughout the whole process. He will be my go-to for future car purchases. More

Great experience at Ford of Cookeville! Huge thanks to Connor for making the car-buying process smooth, straightforward, and easy from start to finish. Highly recommend working with him! Huge thanks to Connor for making the car-buying process smooth, straightforward, and easy from start to finish. Highly recommend working with him! More

Took good care of us. Thankful for a vehicle that fits our grandkids. Highly recommend. Thankful for a vehicle that fits our grandkids. Highly recommend. More

Zack was a great help, enjoyable, I have done business with other dealerships, but this was above and beyond, Zack was courteous , polite. He did everything who could to help me! I thank him for that. with other dealerships, but this was above and beyond, Zack was courteous , polite. He did everything who could to help me! I thank him for that. Let me say one thing, before you go anywhere else come See Zack at ford of Cookeville. You will be well satisfied!! I know I was! More

Had a great experience at Ford of Cookeville, I totally recommend Adam Miller as you sale associate recommend Adam Miller as you sale associate More

He was quick to find exactly what I asked for, and his beard was great beard was great More

Lyle was kind and very helpful. Repeat customer. Very pleased with our service. Lyle is very knowledgeable! Repeat customer. Very pleased with our service. Lyle is very knowledgeable! More

I had a good experience at the dealership getting my truck today,on my way home truck today,on my way home More