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Ford of Cookeville
Cookeville, TN
1,936 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,936 reviews
October 19, 2026
Ford Lincoln Mercury of Cookeville does an excellent job in their service department. Prompt, courteous, and they keep you informed on the status of your vehicle. in their service department. Prompt, courteous, and they keep you informed on the status of your vehicle. More
by Anonymous
Employees Worked With
October 18, 2026
Overall fantastic experience! Dave Walker was amazing and made me feel very welcomed. Answered all my questions, and made sure what I wanted was possible before looking at any veh Dave Walker was amazing and made me feel very welcomed. Answered all my questions, and made sure what I wanted was possible before looking at any vehicles. More
by ankartchner10
October 18, 2026
Lyle was a very knowledgeable and professional. He handled all of our questions with patience. He was very easy to work with and showed us respect He handled all of our questions with patience. He was very easy to work with and showed us respect More
by Jfranke1002
Employees Worked With
October 17, 2026
Xavier was very responsive and provided timely updates for parts that were on back order. He made a terrible situation as best as he could and he was a pleasure to work with. for parts that were on back order. He made a terrible situation as best as he could and he was a pleasure to work with. More
by rohunter21
Employees Worked With
Xavier Norman
October 17, 2026
He was very knowledgeable and kind while I went through this major purchase. He was also very patient and took his time. I appreciate you so much Zack! this major purchase. He was also very patient and took his time. I appreciate you so much Zack! More
by heavyn.hale
Employees Worked With
October 16, 2026
The salesman Elijah was amazing. The financial guy Travis was top notch! Excellent place to buy a car The financial guy Travis was top notch! Excellent place to buy a car More
by akafros_t
Employees Worked With
