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Ford of Cookeville
Cookeville, TN
1,261 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,261 reviews
July 23, 2022
No pressure sales. Lyle worked hard to get me the best deal and I love my truck. Great staff all around. Highly recommend! Lyle worked hard to get me the best deal and I love my truck. Great staff all around. Highly recommend! More
by C Byrd
Employees Worked With
Ethan Deloach, Lyle Heisz
July 23, 2022
Devan stayed in touch and oriented to the new Ford Lightning; appreciate everyones efforts getting the truck to me Lightning; appreciate everyones efforts getting the truck to me More
by todnlambert
Employees Worked With
July 21, 2022
Our salesman Brent Smith did everything he could to make our buying a car quick. Highly recommend Brent and Ford of Cookeville, Tn! our buying a car quick. Highly recommend Brent and Ford of Cookeville, Tn! More
by Jryjny
Employees Worked With
April 30, 2022
Great process and very speedy and knowledgeable staff. Will be looking to them for future purchases Will be looking to them for future purchases More
by ataraxianprince
Employees Worked With
Other Employees :
Michael Williams, Nick Johnson, David Martin, Josh Brown, Will Ray, Ethan Deloach, Lyle Heisz, Andrew Kesler
April 25, 2022
Was told we were only qualified for 1 vehicle there gave $1,000 down-payment and trade in, paid 1st car payment haven't had the car for 2 months and having issues, we were told to take the vehicle to Hyunda $1,000 down-payment and trade in, paid 1st car payment haven't had the car for 2 months and having issues, we were told to take the vehicle to Hyundai. Getting the run around they got our business and now it's like the sales man got his commission and that's all. Unprofessional Referred a family member and 2 friends to them, but after this not happening More
by donnarogers42
Employees Worked With
Josh Brown
April 08, 2022
Working with Cookeville Ford was a great experience from the top quality salesman to the finance department we were well taken care of. I look forward to doing business with them again. the top quality salesman to the finance department we were well taken care of. I look forward to doing business with them again. More
by dgraham70
Employees Worked With
Pk, Lyle Heisz
