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Ford of Cookeville
Cookeville, TN
1,937 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,937 reviews
October 05, 2026
Xavier is amazing! Took care of everything in a timely fashion and kept in good contact, even got me out the door quicker and cheaper than expected. Took care of everything in a timely fashion and kept in good contact, even got me out the door quicker and cheaper than expected. More
by somenon
Employees Worked With
Xavier in service
October 03, 2026
Heath Carpenter is the man to see. He is very patient and professional. Takes his time and listens to you. Highly recommend dealing with him. He is very patient and professional. Takes his time and listens to you. Highly recommend dealing with him. More
by Mark T Savage
Employees Worked With
Heath Carpenter
October 02, 2026
Always thorough, kind, and efficient. They will ensure that you always drive with safety in mind. I have always had positive interactions with this dealership. They will ensure that you always drive with safety in mind. I have always had positive interactions with this dealership. More
by cindibrassell3
Employees Worked With
Nick Borough, service department
September 30, 2026
I would like to thank tech Nick Hough for being very helpful by answering all my questions. He was very polite and professional. It made my time enjoyable to be at Ford Lincoln Of Cookeville while servi helpful by answering all my questions. He was very polite and professional. It made my time enjoyable to be at Ford Lincoln Of Cookeville while serving was being completed on my F-150. I hope I get Nick the next time I’m due for service! More
by Benellifelli
Employees Worked With
Nick Hough
September 30, 2026
Conner was very helpful in navigating my trade in at the Cookeville Ford. Ty Conner! Cookeville Ford. Ty Conner! More
by Matheneymisty1
Employees Worked With
September 30, 2026
Cookeville Ford is an outstanding dealership from purchase to service! Fantastic customer service! Shout out to Nick in the service department for a great job! purchase to service! Fantastic customer service! Shout out to Nick in the service department for a great job! More
by John White
Employees Worked With
Nick
September 30, 2026
I drove from out of state to buy from Dave Walker. He made the whole process extremely simple and was easy to work with. Thank Dave! He made the whole process extremely simple and was easy to work with. Thank Dave! More
by jasonreeves79
September 30, 2026
We had such a great experience buying our Ford Maverick yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressur yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressured and was more than happy to answer all of our questions and make sure we were comfortable with everything before leaving. We really appreciate how patient Zack was throughout the entire process. If you’re looking for a vehicle, I highly recommend asking for Zack! We absolutely love our new Ford Maverick and couldn’t be happier with our experience! More
by addi_lee
September 30, 2026
We had such a great experience buying our Ford Maverick yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressur yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressured and was more than happy to answer all of our questions and make sure we were comfortable with everything before leaving. We really appreciate how patient Zack was throughout the entire process. If you’re looking for a vehicle, I highly recommend asking for Zack! We absolutely love our new Ford Maverick and couldn’t be happier with our experience! More
by addi_lee
