Ford of Cookeville

Quick, thorough I came in for an oil change and tire rotation. I like that I don’t have to make an appointment to have this done. I left with a clean car, and” a clea I came in for an oil change and tire rotation. I like that I don’t have to make an appointment to have this done. I left with a clean car, and” a clean bill of health”- giving me confidence that things are ok. More

Great They diagnosed my car within two hours and were friendly. I wish the cost wasn't as high as it is, but other than that, it was great. They diagnosed my car within two hours and were friendly. I wish the cost wasn't as high as it is, but other than that, it was great. More

Service Center Outstanding customer service from Christina Root! Very knowledgeable, professional, and personable. Made the customer feel at ease, important, and not Outstanding customer service from Christina Root! Very knowledgeable, professional, and personable. Made the customer feel at ease, important, and not intimidated. A true asset to your service department. More

Greg was attentive, listened, directed the repair, and concluded the work order to my complete satisfaction. This is my typical experience at Ford of Cookeville. concluded the work order to my complete satisfaction. This is my typical experience at Ford of Cookeville. More

oil change Came in for an oil change with questions about a seal leak. Christina was on top of it right away! Work was done in a fair amount of time with a car w Came in for an oil change with questions about a seal leak. Christina was on top of it right away! Work was done in a fair amount of time with a car wash to boot!! Christina is always very friendly, smiling but very professional!! great job! More

Excellent as usual. Awesome dealership, professional and courteous employees. This was our third vehicle bought from Ford Lincoln of Cookeville. We wouldn't go anywhere e Awesome dealership, professional and courteous employees. This was our third vehicle bought from Ford Lincoln of Cookeville. We wouldn't go anywhere else and have sent numerous people to this dealership. Joe Hayden is an awesome man and we love dealing with him, he goes above and beyond to make his customers happy. Lane in the finance dept. is an awesome person. He has helped us finance all three vehicles and always been courteous and helpful to us. He tells you up front what the interest rate and payment will be. We will never trade anywhere else. Awesome group. 100% satisfaction Shelia Hargis More

quick and patient I asked for a heads up on major expenses in the future and I was given them. Also needed help re-syncng my phone to the car and getting the right gas I asked for a heads up on major expenses in the future and I was given them. Also needed help re-syncng my phone to the car and getting the right gas mileage display. No problem. I didn't need to wait long for this service. Service rendered respectful service to an old lady with a lot of questions. I'm always happy with this place except when I get charges that I didn't expect. That's happened only once in the past. More

Quick but careful sale. Best truck for me at best price. No hassle sale and followed up to make sure truck was satisfactory. Thanks Cookeville Ford. No hassle sale and followed up to make sure truck was satisfactory. Thanks Cookeville Ford. More

In for a recall on F150 I was in for a recall on my F150. The service department started on time and finished an hour earlier than promised. The work was done without soili I was in for a recall on my F150. The service department started on time and finished an hour earlier than promised. The work was done without soiling the vehicle. The waiting room was clean as was the restroom. I have had mechanical repairs done at Cookeville ford before and give the service department five stars. More

service dept. great Always great to get my 2013 explorer serviced at Ford, they do a great job plus give it a good washing before i leave. Also they Let me know or remin Always great to get my 2013 explorer serviced at Ford, they do a great job plus give it a good washing before i leave. Also they Let me know or remind me of future things to do that my vehicle might need later looked at . Alease More