Ford of Cookeville

Service as expected. Christina is an excellent service representative. Service was quick, with no unexpected problems. I recommend Ford Lincoln of Cookeville for vehicle p Christina is an excellent service representative. Service was quick, with no unexpected problems. I recommend Ford Lincoln of Cookeville for vehicle purchase as well as service. More

A PLUS Experience, As Always! Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate the folks that work there! More

Great service... My second new Lincoln and I wouldn’t go anywhere else. Outstanding! Steven Reed was super nice and professional. Thank you so much Vickie Herron My second new Lincoln and I wouldn’t go anywhere else. Outstanding! Steven Reed was super nice and professional. Thank you so much Vickie Herron More

Regular Service Visit Christina's smile and service keep me from shopping for service at other places. I prefer a regular Service Rep that knows me and my vehicle, Christin Christina's smile and service keep me from shopping for service at other places. I prefer a regular Service Rep that knows me and my vehicle, Christina is great! More

Regular Service Visit As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very frie As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very friendly and courteous. More

Honest and friendly. I inquired about a vehicle online and in less than 2 minutes I was contacted by Michael. He was friendly and informative. We discussed a couple of opt I inquired about a vehicle online and in less than 2 minutes I was contacted by Michael. He was friendly and informative. We discussed a couple of options that interested me. I went to the dealership the same day and was greeted immediately by employees and assisted right away. Rusty took care of me. He was friendly and honest. His demeanor was greatly appreciated. After my decision was made, Lane helped me with financing. Lane was super friendly and comical. He made the process painless and even enjoyable. When I returned to the dealership for service and tags, Michael helped me set up the technology in the car and explained how everything worked, which was much appreciated because I don't have the time or patience figuring those things out. Overall, a fantastic and easy experience. Highly recommended dealership. More

Very friendly and professional. Racheal has been phenomenal in both before and after the sale of the vehicle. She is very friendly and welcoming and shows that she cares for her cus Racheal has been phenomenal in both before and after the sale of the vehicle. She is very friendly and welcoming and shows that she cares for her customers. She has shown to be deeply invovled in the assurance of satisfaction of the purchase. Ethan likewise was very helpful in getting me in the right vehicle and insiring customer satisfaction! More

friendly and professional i brought my Escape in for service (oil change). Waited in their waiting area until the job was completed; quick and easy! And got my car washed! i brought my Escape in for service (oil change). Waited in their waiting area until the job was completed; quick and easy! And got my car washed! More

friendly ,professional, helpful, excellant employers Our experience there was great. Devon and Travis Winston made everything very easy for us. We were very satisfied with their work ethics, friendliness Our experience there was great. Devon and Travis Winston made everything very easy for us. We were very satisfied with their work ethics, friendliness and above all their knowledge. we felt very comfortable and welcomed .Their service was above and beyond . We are loving our new Lincoln and with them teaching us and making sure we felt comfortable enough to drive off the lot was very thoughtful.. More

Nick the salesperson Well I had NO intention of buying a vehicle when I went to Ford on this day. I was actually picking up my truck that had some work done on it. And the Well I had NO intention of buying a vehicle when I went to Ford on this day. I was actually picking up my truck that had some work done on it. And there was Nick ready to help me with anything I needed, which was not a new car. But the more we looked the more excited I became about possibly purchasing a new one. The results, well you see the picture. I LOVE my new car and couldn’t ask for more friendly service, especially from Nick. Thanks Ford and Nick!! More