Ford of Cookeville - Service Center

A pleasant experience Great job fixing a flat tire and rotating all tires. My truck was also washed for me. I enjoy Cookeville ford and would recommend it to anyone. Great job fixing a flat tire and rotating all tires. My truck was also washed for me. I enjoy Cookeville ford and would recommend it to anyone. More

Great Service I receive prompt efficient service every time I go to have my car serviced, even when I do not have an appointment. Christina Root is very knowledgeab I receive prompt efficient service every time I go to have my car serviced, even when I do not have an appointment. Christina Root is very knowledgeable, and remembers me and my wife whenever we come in and suggests service points that we should consider. She always has a smile, and makes us feel very welcome. More

service The friendliness of the service employee I didn't have to wait long. I had an oil change, tire rotation, regularly maintenance service and car wash. The friendliness of the service employee I didn't have to wait long. I had an oil change, tire rotation, regularly maintenance service and car wash. More

Family Reunion My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the peop My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the people that work there make you feel like they have known you forever it feels like family More

Scheduled Auro Maintenance and Recall Service I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I th I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I thought. The service advisor was very friendly and helpful. More

Service My 18year old came in this past week to get his oil changed and the service dept. took great care of him. It’s nice being able to feel comfortable eno My 18year old came in this past week to get his oil changed and the service dept. took great care of him. It’s nice being able to feel comfortable enough to send your kid in by his self. More

Service Xavier Norman was timely, professional, kind, helpful - came in for to have my Ford Explorer serviced because the monitoring system for the engine sai Xavier Norman was timely, professional, kind, helpful - came in for to have my Ford Explorer serviced because the monitoring system for the engine said I needed am oil change. More

Exceptional experience, salesman Kevin Parrish was awesome Kevin was very helpful, Billy Hummel was working on my current Edge and introduced me to Kevin for a new purchase. Kevin found the car I wanted and th Kevin was very helpful, Billy Hummel was working on my current Edge and introduced me to Kevin for a new purchase. Kevin found the car I wanted and the rest is history. Kudo's to both Billy & Kevin! I am driving a 2019 Edge and will refer business to the dealership in the future! Everyone that rides in my car absolutely loves it! More

Very happy customer I was well overdue for a newer vehicle. I just didn’t think that it would be possible for me at this time. Josh worked hard to get me a vehicle with I was well overdue for a newer vehicle. I just didn’t think that it would be possible for me at this time. Josh worked hard to get me a vehicle within my price range and reasonable monthly payments. I couldn’t be happier. More

Quick oil change Dealership was quick on getting my car in for an unscheduled oil change, very polite and up front about charges. Great dealship, would recommend to an Dealership was quick on getting my car in for an unscheduled oil change, very polite and up front about charges. Great dealship, would recommend to anyone More