Ford of Franklin

I had the best experience I could’ve asked for thank you! Casey was amazing and very informative! Casey was amazing and very informative! More

Casey at Ford of Franklin was beyond awesome, he accommodated all of our requests and took care of any concerns or issues we had and was complete professional throughout our car buying purchase we w accommodated all of our requests and took care of any concerns or issues we had and was complete professional throughout our car buying purchase we would definitely highly recommend Casey and Ford of Franklin! More

From the moment I walked in, Casey was professional, attentive, and incredibly knowledgeable about the cars I was interested in. What stood out most was Casey’s genuine approach. He took the time to lis attentive, and incredibly knowledgeable about the cars I was interested in. What stood out most was Casey’s genuine approach. He took the time to listen to my needs and preferences, offering valuable advice without ever being pushy. His deep understanding of the vehicles, from technical specs to financing options, made me feel confident in my decision. Casey also went above and beyond to make sure I was completely satisfied. He answered all my questions patiently, gave me a thorough walkthrough of the vehicle features, and made the paperwork process seamless. It was clear that he truly cares about providing a top-notch customer experience, not just making a sale. I never felt rushed or pressured, which is rare in today’s car-buying world. Casey ensured I had all the information needed to make an informed decision, and I’m thrilled with my new car. If you’re in the market for a car and want a no-pressure, honest, and enjoyable experience, I highly recommend asking for Casey. His professionalism and dedication to customer satisfaction truly set him apart from other salespeople. Thank you, Casey, for making my car-buying experience so positive! More

Casey was very informative and helpful. He put no pressure on me to buy and was super professional. He put no pressure on me to buy and was super professional. More

I ordered a 2025 Maverick back in Sept 2024 and Casey helped me Through that process and kept me informed with the order on a monthly basis. Informed me a few weeks in advance it was coming in and advise helped me Through that process and kept me informed with the order on a monthly basis. Informed me a few weeks in advance it was coming in and advised me of those things I’ll need. When it arrives worked with me on pickup date and time walked me Though the entire process as well and covered the details of the truck. Washed and full tank !! He also followed up several times days after the delivery to ensure I was happy and had all I needed. More

We had an entirely virtual transaction and it was nothing short of perfect! It was a smooth process and she treated us like royalty, not like a transaction. I couldn’t recommend Lexie more. short of perfect! It was a smooth process and she treated us like royalty, not like a transaction. I couldn’t recommend Lexie more. More

Summer Bell is a very good asset to this dealership. She’s polite, educated about vehicles, well spoken and helpful. She’s polite, educated about vehicles, well spoken and helpful. More

Summer was very easy to work with - friendly and tried very hard to negotiate for us. She was not high pressure which we really appreciated!! Made it simple for us!! very hard to negotiate for us. She was not high pressure which we really appreciated!! Made it simple for us!! More

Super friendly and knowledgeable staff! ! Made us feel welcome and answered all our questions. Got us in our new car with ease! ! Made us feel welcome and answered all our questions. Got us in our new car with ease! More

Lexie went above and beyond to ensure I was happy with my purchase. She took care of every detail and even followed up after the sale to make sure everything was perfect. Exceptional service! purchase. She took care of every detail and even followed up after the sale to make sure everything was perfect. Exceptional service! More