Ford of Franklin

The Good's were treated Great Jason Givens and Jeff Dawson made the car buying experience easy. Professional, courteous, and in and out of the dealership with our new vehicle in a Jason Givens and Jeff Dawson made the car buying experience easy. Professional, courteous, and in and out of the dealership with our new vehicle in a relatively short period of time. Would highly recommend using the Ford Lincoln Team in Franklin, TN. Also, profs to Kevin Carter for not having us spend a year and half signing the paperwork. All the finance and title documents were explained thoroughly and therefore the whole process was easy to understand. More

Great Customer Experience. We purchased a 2017 F150 XLT sport from them - everything was perfectly friendly, straight forward, comfortable and efficient. We worked together for We purchased a 2017 F150 XLT sport from them - everything was perfectly friendly, straight forward, comfortable and efficient. We worked together for a price that both sides felt good with. Jordan was our salesman, Jason our sales manager. Both of them were a pleasure to work with. Facility is also very comfortable - they even have a play room for kids. So far, the truck is doing great - purchased a few days ago. More

Great Customer Service Found Transit Connect XLT online. I called and talked to salesperson Ray Taylor. Ray made buying a vehicle simple and easy....he understands great cu Found Transit Connect XLT online. I called and talked to salesperson Ray Taylor. Ray made buying a vehicle simple and easy....he understands great customer service. More

Wonderful people, wonderful experience Not only was every staff member kind and patient with my circumstance, my salesman, Jordan Kelley, put forth his best effort to find me the right car. Not only was every staff member kind and patient with my circumstance, my salesman, Jordan Kelley, put forth his best effort to find me the right car. He was knowledgeable about the product, clear and honest with his answers, and kind. The dealership and its staff went above and beyond, and helped me find an incredible car with a price I could actually afford. The workers genuinely care about your well being and your financial circumstances. More

EXPERIENCE OF BUYING A LINCOLN The people at the dealership were very friendly and helpful from the ladies at the front desk to the people who helped getting a deal so I could get a The people at the dealership were very friendly and helpful from the ladies at the front desk to the people who helped getting a deal so I could get a new vehicle. James Debrow has an outstanding personality and I have recommended to a friend at work to come and talk with him when she is ready to buy a new car. I got a session on how to use the equipment on the car along with paring my phone he was super nice as well. More

New Car Sale Our salesman, Matt Lowery, was excellent. He was thorough, knew his product well, and was very clear in answering our questions. He also stayed late Our salesman, Matt Lowery, was excellent. He was thorough, knew his product well, and was very clear in answering our questions. He also stayed late to see us off at closing to be sure we understood the operation of the vehicle, Very professional and gracious. The same applies to the business manager, Mike Sutherland (?). Very patient and helpful;. More

Car Buying Experience We were very pleased with our experience at Ford Lincoln of Franklin. Even though our purchase was not a Ford/Lincoln product, everyone was extremely We were very pleased with our experience at Ford Lincoln of Franklin. Even though our purchase was not a Ford/Lincoln product, everyone was extremely helpful answering our questions and getting the information we needed about our car. Sammy helped everything go smoothly with our purchase. Thank you so much! John and Jenny More

Excellent Service! Ray Taylor and Ford Franklin were great to work with from the very start. Not pushy and true to his word on our deal. Very easy to work with and we we Ray Taylor and Ford Franklin were great to work with from the very start. Not pushy and true to his word on our deal. Very easy to work with and we were in and out in just a couple of hours. Made the whole process easy and pleasant. Would buy from him again. More

Great buying experience 5 stars for an awesome experience. I am almost 50 years old and I have never been to such a friendly deslership. Ryan Foster, my salesman, was very kn 5 stars for an awesome experience. I am almost 50 years old and I have never been to such a friendly deslership. Ryan Foster, my salesman, was very knowledgeable about the truck I was looking to purchase. Kudos to the whole staff for their hard work to get me the truck I wanted. More

New car Went to dealership early and Brian was there and we looked and he helped me get the car I needed and didnt expect to get a new car but my new Fiesta i Went to dealership early and Brian was there and we looked and he helped me get the car I needed and didnt expect to get a new car but my new Fiesta is wonderful. I Thank all of. you More