Ford of Franklin

Service is awesome! The service tech(s) (CJ) and cashier (Ms. Charlotte) are always extremely helpful and courteous. I don't mind the 30-40 minute drive when there is ex The service tech(s) (CJ) and cashier (Ms. Charlotte) are always extremely helpful and courteous. I don't mind the 30-40 minute drive when there is exceptional service! I definitely purchase my next vehicle at this dealership. More

Very Happy Customer I want to thank Jason Givens for going the extra mile to get the vehicle that I wanted. He is an asset to your company. Also a thanks to Jeff Woods I want to thank Jason Givens for going the extra mile to get the vehicle that I wanted. He is an asset to your company. Also a thanks to Jeff Woods for his help. Very professional company and I will highly recommend to anyone. More

Outstanding Service From phone call for appointment to checking in to updates on service to checking out Andrew was incredibly professional, congenial, and knowledgeable! From phone call for appointment to checking in to updates on service to checking out Andrew was incredibly professional, congenial, and knowledgeable! The service man doing the work provided updates. We couldn’t have been more pleased. More

Friendly Team Franklin Ford has an excellent team of professionals. From the time I walked in the door until I drove away in a new Fusion, everyone treated me with Franklin Ford has an excellent team of professionals. From the time I walked in the door until I drove away in a new Fusion, everyone treated me with respect and worked tirelessly to get the deal done. More

Ran powerstroke out of fuel Gina was awesome, and professional and prompt. She did everything she said she would do. I have worked with many service departments across middle T Gina was awesome, and professional and prompt. She did everything she said she would do. I have worked with many service departments across middle Tennessee, this business model and staff are by far executing it better than anyone else! Thank you Gina. More

Awesome experience Ryan was very helpful and not pushy at all. He answered all my questions and gave me as much information about the vehicle as possible. He has also f Ryan was very helpful and not pushy at all. He answered all my questions and gave me as much information about the vehicle as possible. He has also followed up with me a few times since I purchased the vehicle to see if I am still satisfied and wanted to know if he could help me with anything. More

Great Experience! Quickest, easiest, truck buying experience I have ever had! Thank you to the entire team at Ford Lincoln of Franklin! Love my new 2019 F-250 SuperDuty Quickest, easiest, truck buying experience I have ever had! Thank you to the entire team at Ford Lincoln of Franklin! Love my new 2019 F-250 SuperDuty! More

Good service They completed all required work in a timely manor for a fair price. Service was scheduled in advance, time slot was reserved and available when I arr They completed all required work in a timely manor for a fair price. Service was scheduled in advance, time slot was reserved and available when I arrived More

Excellent Service by All staff. Quality Job results. Top Staff at all Levels of the Dealership Organization. The Service Representatives keep me informed via Timely Text messages. The Repairs and Maint Top Staff at all Levels of the Dealership Organization. The Service Representatives keep me informed via Timely Text messages. The Repairs and Maintenance I requested where completed accurately and with quality. My Ford F-150 was delivered back to me ... with a fresh Car Wash. very satisfied with the Dealership. I had also purschased my Ford F-150 at this Dealership and had a very satifying experience during the Sale. More