Ford of Franklin

EXCELLENT From beginning to end...MY SERVICE WAS EXCELLENT!! Treated me with the dignity and respect others did not-I’m a woman. Gave me all the information an From beginning to end...MY SERVICE WAS EXCELLENT!! Treated me with the dignity and respect others did not-I’m a woman. Gave me all the information and education on my new car. Jay picked me up from home in Clarksville, TN. This dealership exhibited complete transparency...NO HASSLE! I’ll definitely be a repeat customer in the future. More

Everything went very smooth had no problems I called ford and told them the problem I was having with my car , I was told to bring it in and in just 3 days they repaired my car. I am very happy I called ford and told them the problem I was having with my car , I was told to bring it in and in just 3 days they repaired my car. I am very happy More

I Feel Scammed Finance guy told us our insurance didn't offer gap insurance so we bought into a "package" that had it along with other things. It increased our payme Finance guy told us our insurance didn't offer gap insurance so we bought into a "package" that had it along with other things. It increased our payment $50/mo. I checked anyway and our insurance did offer gap AND it LOWERED my premium $10/mo. GET YOUR FACTS BEFORE GOING TO FINANCE! More

Great experience, Jason and Hayne were a joy to work with in getting my wife the vehicle she wanted.. Professional and courteous with detail in every step. Jason and Hayne were a joy to work with in getting my wife the vehicle she wanted.. Professional and courteous with detail in every step. More

Recall fix Personal friend informative and patient work was done in a timely manner. All together a good experience. .....the place is clean and well maintaine Personal friend informative and patient work was done in a timely manner. All together a good experience. .....the place is clean and well maintained facility More

First service for a new car. I arrived petty early without an appointment for service. They got me in and out in less than one hour. I like this. This was my first service for th I arrived petty early without an appointment for service. They got me in and out in less than one hour. I like this. This was my first service for this lincoln, but my third lincoln overall. It is my first purchase from this dealer. More

Great service I couldn’t have been happier with the every aspect of my visit. Matt, my service advisor was outstanding, he was friendly and extremely knowledgeable I couldn’t have been happier with the every aspect of my visit. Matt, my service advisor was outstanding, he was friendly and extremely knowledgeable More

Great Experience My salesman was very knowledgeable and helpful, very happy with car i bought! They found the car i wanted and had it shipped to dealership! My salesman was very knowledgeable and helpful, very happy with car i bought! They found the car i wanted and had it shipped to dealership! More

Fast and good job Highly recomend this dealership. They take care of their customers and do great work. Fast and dependable service. Will continue getting oil and filt Highly recomend this dealership. They take care of their customers and do great work. Fast and dependable service. Will continue getting oil and filter change here. More

Got me 60%off tires My tires needed replaced at 35k miles. Helped me get tire company to cover nearly 2/3 price of new tires. They worked quicky and were extremely nice My tires needed replaced at 35k miles. Helped me get tire company to cover nearly 2/3 price of new tires. They worked quicky and were extremely nice More