Ford of Franklin

My first NEW car! Great experience working with Cody Martin! He stayed late and made sure I was all taken care of. Thank you for working with me and getting me in my fi Great experience working with Cody Martin! He stayed late and made sure I was all taken care of. Thank you for working with me and getting me in my first new car! More

F-150 Purchase Starting out with the saleswoman Britney, who worked endlessly to find exactly the vehicle I was looking for, never once tried to pressure me into a Starting out with the saleswoman Britney, who worked endlessly to find exactly the vehicle I was looking for, never once tried to pressure me into a sale. She was sincere on finding the car for the person looking. I very much recommend Britney. Next step was Jesse, sales manager. He was very reasonable and sincere as well. Accommodates all of our requests with respect and did everything in his power to make the best deal possible. Ask for Britney and work with Jesse !! The dealership has a great feel. Thanks,, More

Best experience at a dealership I’ve purchased several vehicles over the years, and had been avoiding dealerships over the last several years due to bad experiences. I found the pre I’ve purchased several vehicles over the years, and had been avoiding dealerships over the last several years due to bad experiences. I found the pre-owned vehicle I liked at Ford Lincoln of Franklin, and was pleasantly surprised at how sincerely eager they were to please my wife and I going beyond my expectations to make us happy with the purchase. Our heartfelt appreciations to Luis, Jason, and Chris. More

Service (Lincoln) The service team is great and friendly. I would recommend possibly looking at the Jenkins and Wynne Dealership in Clarksville though for how fast they The service team is great and friendly. I would recommend possibly looking at the Jenkins and Wynne Dealership in Clarksville though for how fast they can turn around an oil change and tire rotation. then again I know their facility is brand new, and was designed for the fast turn around. Overall not too bad though. More

Great place Great people to work with!would send friends and family to have any ford work done or to buy a car or truck .Thank you. Great people to work with!would send friends and family to have any ford work done or to buy a car or truck .Thank you. More

Stellar Sales Experience My overall experience with Cody was great! He was knowledgable and friendly and made me feel comfortable. I'm very pleased with my new EcoSport and ha My overall experience with Cody was great! He was knowledgable and friendly and made me feel comfortable. I'm very pleased with my new EcoSport and happy to have bought it from Cody. More

Service Dept The service I received was great. I was able to get my vehicle in quickly and I did not have to wait on a loaner vehicle. Everyone was very friendly. The service I received was great. I was able to get my vehicle in quickly and I did not have to wait on a loaner vehicle. Everyone was very friendly. My questions were all answered prior to service so I knew what to expect. CJ is a great service rep to work with. More

Service Department In the service department, Bobby Tullis was thorough and customer focused when I recently brought my Ford Explorer in for service. He had the car read In the service department, Bobby Tullis was thorough and customer focused when I recently brought my Ford Explorer in for service. He had the car ready and the paperwork done when I arrived to pick it up. More

Simple and easy Cody Martin is the best hands down. He makes the sales process go smoothly and transparent. Does not pressure sell, he makes sure you are getting the Cody Martin is the best hands down. He makes the sales process go smoothly and transparent. Does not pressure sell, he makes sure you are getting the best deal that makes sense. He sold me my Ford Fusion and I love the vehicle with 0 problems! Go see him! More

New mustang purchase This was the easiest car buying experience I've ever had. Cody and the staff didn't play the normal dealer games. He found what I was looking for and This was the easiest car buying experience I've ever had. Cody and the staff didn't play the normal dealer games. He found what I was looking for and worked with me to get the price I wanted as well. More