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Ford of Galesburg - Service Center

Galesburg, IL

4.4
519 Reviews
Call Service Center (309) 381-1095

519 Reviews of Ford of Galesburg - Service Center

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February 06, 2024

Great customer service. Very caring. Would be interested in buying a vehicle from them If they can get me financed More

by Ih8myex252627
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
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Feb 09, 2024 -

Ford of Galesburg responded

So happy to hear that your experience was great we will gladly see if we can help ya out buying a new vehicle. Thank you Amy Kelso

Helpful
February 04, 2024

Fast courteous Reasonable pricing Took of other things besides what I scheduled my appointment for More

by Gregory B
Recommend Dealer
Yes
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Feb 04, 2024 -

Ford of Galesburg responded

Thank you so much for the positive review. We try hard to please all our customers. We look forward to future business with you. Thank you Amy Kelso

Helpful
February 01, 2024

They were able to do all work needed sooner than expected and the cost was what Ryan said it would be. More

by c.a.simpson
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 01, 2024 -

Ford of Galesburg responded

Thank you so much for the positive feedback. We appreciate your business and look forward to future visits. Thank you Amy Kelso

Helpful
January 30, 2024

Good service nice waiting area Really enjoyed my service at Yemm ford they got my parts ordered in a timely manner and fixed my issue. Thank you More

by jim.casteel
Recommend Dealer
Yes
Employees Worked With
Dalton
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Helpful
January 27, 2024

They were prompt and attentive. Followed up to make sure everything was good Confirmed appointment prior to More

by MICHAELS_TNC
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 28, 2024 -

Ford of Galesburg responded

Happy to hear we met your expectations we try very hard for each customer to have a 5 star interaction. We look forward to future visits. Thank you Amy Kelso

Helpful
January 24, 2024

Easy Communication was great and quality of work was great. That is all I have to say More

by Sam
Recommend Dealer
Yes
Employees Worked With
Dalton
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Jan 24, 2024 -

Ford of Galesburg responded

Thank you for taking the time to complete the survey. We hope to continue to meet your needs in the future. Thank you Amy Kelso

Helpful
January 24, 2024

Fantastic experience, Service advisor communicated through entire process. Definitely my go to place for all repairs on all my vehicles. More

by Elopez.Stang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Ford of Galesburg responded

Thank you so much for the positive review. We try hard to make all our customers happy with the service they receive. We look forward to future visits. Thank you Amy Kelso

Helpful
January 21, 2024

Worst service department ever, took our ford edge in for a recalled airbags and they forgot to wtite down the serial numbers so know I have to return the vehicle on my time again. Fuel tank recalled 2 week More

by Reedb6425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linsey
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Helpful
January 20, 2024

Dealer has done all they could do. But a manufacturing error has caused me to with my new for five weeks not happy about that. But I really like my car. More

by Timothy Denison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALTON STANCELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Ford of Galesburg responded

Thank you for taking the time to complete the review. Thank you Amy Kelso

Helpful
January 20, 2024

They were very friendly and prompt, kept me informed on my truck progress very pleased . More

by Dewey Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Ford of Galesburg responded

We always love hearing when we do things the right way and customers are happy. Thank you for taking the time to complete the survey and hope we can continue to meet an exceed your expectations. Thank you Amy Kelso

Helpful
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