DALTON STANCELL

They were very professional and serviced the truck in a timely manner and took care of all recall issues. timely manner and took care of all recall issues. More

by INNESS Verified Customer Verified Customer

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Fast and loved the ride so I wasn’t sitting waiting The people were very nice, friendly and informative people were very nice, friendly and informative More

by Debby56.dp Verified Customer Verified Customer

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Took my truck in on a Tuesday, I called Wednesday to see what was going on. On the following Tuesday I was on hold for 45 minutes waiting for an answer, after hanging up, received a phone call from service what was going on. On the following Tuesday I was on hold for 45 minutes waiting for an answer, after hanging up, received a phone call from service department apologizing for the wait and then explained my truck was done! Would have liked to have seen the old parts but didn’t want to spend any more time there, waited at least 20 minutes to speak to the service person. More

by DROBERTSIX Verified Customer Verified Customer

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Dealer has done all they could do. But a manufacturing error has caused me to with my new for five weeks not happy about that. But I really like my car. But a manufacturing error has caused me to with my new for five weeks not happy about that. But I really like my car. More

by Timothy Denison Verified Customer Verified Customer

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I have always been pleased with the quality of service and courtesy of the staff. and courtesy of the staff. More

by SSEPLEY Verified Customer Verified Customer

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I Am very satisfied with the service that was done on my truck and the check of all other things. truck and the check of all other things. More

by Tractor doc44 Verified Customer Verified Customer

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I"M VERY disappointed with Ford my Car wasn't fixed they kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the othe kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the other manager and he never replied back to me! Very upset!! More

by pkdenisar Verified Customer Verified Customer

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They are wonderful! Everyone is nice and helpful. They go above and beyond to help. Everyone is nice and helpful. They go above and beyond to help. More

by DeeDee Verified Customer Verified Customer

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Everyone was very pleasant and very helpful. Way better than it used to be there. Way better than it used to be there. More

by BEAGLEHOUNDSX3 Verified Customer Verified Customer

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I took my fore focus to check on some transmission hesitation and rear brake light is off, and the associate said we’re going to do a diagnostic and see what’s wrong. If it’s something under warranty hesitation and rear brake light is off, and the associate said we’re going to do a diagnostic and see what’s wrong. If it’s something under warranty then, we can order parts and fix it under your dealership warranty and I agreed. But he didn’t mention that there’s a $60 charge for that. They didn’t find any issues with my car which is a good thing, but they charged me $60 for diagnostics. When I asked for what’s wrong with the brake light, he said it’s not the bulb, so we have to do another diagnostic and hook it up to the computer to see where that is coming from ? Seriously? Is this how your service looks like? I never owned a Ford and first time visiting this dealership, but I definitely am never going back. More

by M.BENYOUNESS Verified Customer Verified Customer

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