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Ford of Kendall

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
665 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 665 reviews

September 26, 2024

Amazing experience! I got a good business on my dream car thanks to Amy Crespo. More

by Arabel R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio M Lafaurie
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Oct 03, 2024 -

Ford of Kendall responded

Hi Arabel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

The service was really poor, when I was purchasing, the salesperson got upset because I change my mind from one car to another when I return my lease, they kept my tag and they did not return it. I will ne More

by HARDILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (305) 238-9211 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

September 24, 2024

Wait time is super long and I have to always be the one that call the dealership to get the update about the vehicle or the next step of a situation More

by Sammijoe wisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Ford of Kendall responded

Sammijoe, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right.

September 24, 2024

The experience was great fast efficient and nice great attitude and over all great communication More

by Frankfjdz305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel
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Sep 29, 2024 -

Ford of Kendall responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Had a recall issue, which was taken care of. I went late and day and was even given And Uber ride home and pick up the next day. Kudos to their customer service department really enjoyed it. The More

by pbithman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember the gentleman that took care of me also he was some type of service advisor, but he was on the ball was waiting for me next morning one I arrived in the Uber that they supplied nothing but praise for this service department
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Sep 29, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 24, 2024

Anthony Roque was very courteous and knowledgeable. He went above and beyond to accommodate me. More

by addys8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Roque
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Sep 29, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 24, 2024

Two cars in one week both with issues and now they say I bought a used car so I have to pay for repairs I’ve been only a week More

by jgonzr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harold Castillo Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (305) 238-9211 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

September 23, 2024

You are the best is my opinión this ok the number one in the florida More

by Pablobaezsstp77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Raul Fajardo Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

September 23, 2024

Melissa was Excellent , she made the process so easy. Excellent customer Services and deals! Thank you More

by CHINEADELAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
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Sep 29, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

September 23, 2024

Great experience very welcoming and friendly staff. Ashley was our seller and he was great with us More

by IRONICOLE2345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Dustin Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Breedo
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Sep 29, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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