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Ford of Kendall

Miami, FL

4.5
664 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 664 reviews

August 09, 2024

Frank the service manager was great and. very knowledgeable. Excellent employee great asset to Kendal ford. More

by Cms3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Ford of Kendall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 09, 2024

Amazing service like always Frank from service was easy to work with and the Sales department very well organized More

by keylargo932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2024

The dealership provided great service, Felix Ortega, was very attentive and responsive to the customers' needs. More

by ajrmcr
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

August 08, 2024

Extremely personable and responsive, Felix and the Service team are great with customer service, timeliness, and best solution for my issues. I've gone twice and was able to get helped by him. He is f More

by Angelica Ramcharran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi Angelica, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Impressed with Felix. I wish I could say the same about the sales service. Felix should train sales on customer relations. More

by Ramirez.arlene7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi Ramirez, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2024

I have bought 3 Fords here, because the service has been great here. The service department will tell you straight if there are any issues with your car. More

by BRANTWEBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 08, 2024

Got it in, got it out fairly rapidly. It runs, it drives. Life is good! More

by S.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2024

Great service on vehicle and attention to customers during interaction with staff and vehicle repairs. More

by ANGEL.MORCIEGO001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2024

Minor noise problem was corrected in a very efficient and timely manner for a Saturday. Would highly recommend this service department for all of your Ford vehicle needs. More

by crivero100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 07, 2024

My car was in for a recall, this was a booked appointment but the parts were not available so I had to wait a day. When that work was completed the rep noted that I still had an airbag light on, I asked th More

by GERARD.ASHMORE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont recall names
Aug 09, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

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