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Ford of Kendall - Service Center

Miami, FL

4.5
471 Reviews
Call Service Center (305) 238-9211

471 Reviews of Ford of Kendall - Service Center

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July 18, 2024

Took my truck for a electronic fix. It took a while but my Apple car play which I had installed at sunrise Ford, does nt work any more. Why? I am sure you have a great excuse. Further, More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2024

Great customer service, and the absolute best service for your Ford. Will keep coming back More

by God305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 12, 2024

Excellent service an very professional I recommend this dealership for the new customer buyer or service More

by Mariano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Ford of Kendall responded

Hi Mariano, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 11, 2024

Very satisfied with the service. Rafael Mendosa has been a pleasure to work with and I hope he will always be there. More

by Miriamgene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

July 10, 2024

I made an appointment online through the app. When I arrived I was helped quickly and courteously. My vehicle was repaired quickly and professionally. More

by sgpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Ford of Kendall responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 10, 2024

The service writer was so pleasant and professional. Made me feel like a valued customer More

by thooper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 09, 2024

I'm very happy with the purchase of my car and the recent service for a recall. Brian in service is very knowledgeable and helpful. Great communication. More

by Steve M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Ford of Kendall responded

Hi Steve, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 05, 2024

Nice waiting room and a friendly staff. Work was completed when they told me it would be. Good experience More

by Johnnybags759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2024

Felix Ortega was very helpful , responsive and knowledgeable. He did what he promised to do. Ford of Kendall on the other hand was never any of this. It was never a pkeasure working with them More

by FAFTIMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please contact us at (305) 238-9211 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

July 04, 2024

Great Service. Have been coming for years and will continue going for years. Frank, Ralph, and Frankie make a great team and provide top notch customer service. More

by Josevelaiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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