Ford of Londonderry

Several years ago I walked into Ford of Londonderry after having several extremely poor experiences with other Ford dealerships in the area. Tom Doyle quickly greeted me and in less than an hour I had taken having several extremely poor experiences with other Ford dealerships in the area. Tom Doyle quickly greeted me and in less than an hour I had taken a brand new F150 for a test drive and agreed upon a price for both the new truck and my trade in. Everything went extremely smooth, and I never felt any pressure to buy the truck. I remember thinking that "this is how car buying should be". Two weeks ago I was back at Ford of Londonderry to purchase my third vehicle from them. Every time I have been there the service has been exactly the same- excellent. I've dealt with Tom for all three of my purchases and he has always shown the utmost professionalism and knowledge about the entire Ford line. In fact every single person who I have dealt with at the dealership in addition to Tom- Jeff, Roger and Chuck, have been great. I highly recommend Ford of Londonderry to anyone who is in the market for a new or used Ford. More

This was our first visit to "Ford of Londonderry" even though we have been had Fords all our lives, we saw the truck we liked online and decided to pay a visit what an experience, it was Londonderry" even though we have been had Fords all our lives, we saw the truck we liked online and decided to pay a visit what an experience, it was a very hot & humid day everything was done to make us comfortable from the show room to the test drive (ice-cream, cold-drinks supplied). Daryn was very informative on all aspects of the sale, he knew all about he truck we were interested in, from mechanics to technology of the vehicle. Daryn was more than happy to answer questions about the truck days after the sale, we would have no problem going back to Ford of Londonderry and dealing with Daryn again. It was a good experience. More

I have bought several cars through Londonderry Ford, with Tom Doyle. I always find the experience to be pleasurable. You don't feel pressured into anything. The experience from sales to financing to the s Tom Doyle. I always find the experience to be pleasurable. You don't feel pressured into anything. The experience from sales to financing to the service department is handled professionally and thoroughly. We have become a ford exclusive family, the cars are extremely dependable and reasonably priced. More

I had a very positive experience at this dealership, Tom Doyle is very knowledgeable salesman. He asked questions to try and narrow down my preferences and show me the car that would be the best fit, and I Doyle is very knowledgeable salesman. He asked questions to try and narrow down my preferences and show me the car that would be the best fit, and I really felt heard. He didn't try to over sell. As we continued to talk, I felt like I could trust what he had to say, and never felt that car salesman pressure that I have felt at other dealerships. Tom has a strong work ethic and really goes the extra mile to make sure questions are answered, and every detail of your car buying experience is attended to. Even as I drove away, I felt like I could go back any time with any questions about all that technology that was included in the car, no matter how silly. I have my first oil change all set up with service. My insurance agent was called before I left the dealership. I felt like all questions were answered and I was given many opportunities to go over any concerns I may have. There were no "surprises". I felt respected. I would definitely recommend this dealership and Tom Doyle to family and friends. More

I just bought a 2014 Ford Mustang GT and it is the second new car I have bought in my life. The first time I bought a car in Albany, NY, the experience was NOT pleasant. This was NOT the case at the Ford of new car I have bought in my life. The first time I bought a car in Albany, NY, the experience was NOT pleasant. This was NOT the case at the Ford of Londonderry dealership. From the moment I showed up, Daryn Turner was very professional and helpful. He was knowledgable about what cars were on the lot and knowledgable of the car itself. There was no pressure to buy the car. I didn't buy the car the first time at the dealership, but I came back the next day to test drive it again and that is when I pulled the trigger. It was raining on that day so I was not able to look over the car with a fine tooth comb like I would like, so I was going to do it when I came to pick up the car. When I showed up to pick up the car, Daryn informed me that he went through the process himself. He showed me that he found a scratch on the front and marks on the fender. He offered right away to take care of the blemishes with no charge. I agreed to this and I was able to drive the car off the lot that day and scheduled an appointment with the body shop. I scheduled the appointment the next week and I was given a loaner car while the mustang was being fixed. I dropped it off Wednesday night per my choice and it was done by Friday end of day. All I had to pay for was the gas for the loaner car which is expected. I would recommend buying from this dealership. More

I have purchased six new vehicles in my life and this was absolutely THE best and most stress free experience I have ever had buying a car. Ford of Londonderry is an outstanding dealership and the experience absolutely THE best and most stress free experience I have ever had buying a car. Ford of Londonderry is an outstanding dealership and the experience is outstanding from the moment you drive onto the lot. There is ZERO pressure, they are all friendly, helpful, and very professional, and they make you their focus. There is no sales pitch, you don't get manipulated into buying things you don't want or need, and no one "spies" on your conversations when you are waiting to hear the payment deals. Lee Turner is an excellent salesman who gets to know his customers and whose focus is on providing high quality customer service. I would highly recommend this dealership to anyone looking to buy a new or used vehicle. More

This is the second time we have bought a car from this dealer & this salesman. Tom Doyle is the best, from the time we walked in till the time we left he explained everything every step of the way. He dealer & this salesman. Tom Doyle is the best, from the time we walked in till the time we left he explained everything every step of the way. He got us exactly what we wanted in a vehicle & more. We were having trouble with the sync in our car & he even came to our house after work & showed us again how it works & went over everything with us. The people at Londonderry Ford were very friendly & delivered everything they said they would. Thank you again Tom we appreciate everything & will recommend you to anyone we know who is looking for a new vehicle !! Mike & Patty LaBranche More

I was looking for a very economical vehicle, both cost and mpg. I looked a t the Fiesta and went to other Ford Dealerships (Manchestter, NH) pricing not comparable and was not treated with the respect o and mpg. I looked a t the Fiesta and went to other Ford Dealerships (Manchestter, NH) pricing not comparable and was not treated with the respect of an intelligent person. Dayrn was very helpful, treated me with respect. Daryn was very knowledgeable about the vehicle I purchased. Pricing at the dealership was all up front and visible. The "other" dealership tried to sell me a vehicle for $2,000 more than it was advertised for on the website!!! Not Ford of Londonderry - very upfront with pricing. I would go back and purchase another vehicle from Ford of Londonderry and Daryn Turner in a heartbeat! More

Ford of Londonderry was a wonderful place to buy a new car. I needed a new car to go to college in Maine. My family and I went to several dealerships in the area and looked at many cars, including Toyotas car. I needed a new car to go to college in Maine. My family and I went to several dealerships in the area and looked at many cars, including Toyotas, Hondas, and Subarus. They were okay, but the process was awkward and I was not left with a great impression. Some salespeople were not even friendly. When my family and I arrived at Ford of Londonderry, we were greeted politely by the employees and directed to Daryn Turner. Daryn made the car-buying process very easy. We told him that we were looking for a safe car to drive in Maine, and he directed us to the Ford Focus. Daryn was extremely knowledgeable and explained the features of the car very well, highlighting that it was a great car even in the snow (and Maine sure gets a lot of it!). Before I went for my test drive, Daryn made sure that I was comfortable and that I felt safe in the vehicle. My family and I have never met a salesperson who was so genuinely concerned about customer safety. When discussing the price, Daryn made sure that we got a great deal without having to go through a painful haggling process. He even showed us the service department to ensure that we knew where to go and what to do when the car needed repairs. Throughout the car-buying process, and even afterwards, Daryn was polite, friendly, knowledgeable, and straightforward. I know that Daryn truly cares about his customers and the cars he sells. My family and I were extremely impressed with the quality of his work, the quality of the new Focus we purchased, and the quality of Ford of Londonderry. I gave Ford of Londonderry and Daryn Turner a five out of five rating in all categories because it is truly deserved. I would highly recommend Ford of Londonderry to anyone looking to purchase a vehicle, and I would encourage people to ask for Daryn. Normally I do not go out of my way to recommend dealerships or salespeople, but my experience was so refreshingly smooth that I just had to share! More

Dealing with Tom was a pleasure. He made sure I was comfortable with my choice of the 2013 Fiesta. He took the time to help me with the electronics that I was a little unsure of. He even called me th comfortable with my choice of the 2013 Fiesta. He took the time to help me with the electronics that I was a little unsure of. He even called me the next day to make sure that I didn't have any problems setting things up. He was a ray of sunshine on an otherwise dreary, rainy day! I would recommend Tom and Ford of Londonderry to anyone looking to buy a new/used car. More