Ford of Londonderry

I had my vehicle diagnosed with an issue from a previous shop but when they couldn't figure out how to fix it I decided it was time to bring my vehicle into a dealership. My service Rep was Justin. He expla shop but when they couldn't figure out how to fix it I decided it was time to bring my vehicle into a dealership. My service Rep was Justin. He explained how even though my vehicle was previously diagnosed they had to ensure that in fact was the correct diagnosis. After the diagnosis Justin explained how they had found other issues my shop had missed. I was bummed that there was more issues than I expected but glad they found the correct problem. Justin's thorough explaination and excellent service insures that this will now be my permanent repair shop for my vehicle. More

Our expreience with Ford of Londonderry was amazing. Absolutely every one of our needs were meet every step of the way through this process. Jeff Brunini, our sale person, was extremely knowledgable and Absolutely every one of our needs were meet every step of the way through this process. Jeff Brunini, our sale person, was extremely knowledgable and professional and explained everything completely without missing a beat. I would highly recommend Jeff and Ford of Londonderry, they made what can be a very stessful process very simple and stress free! More

Our experience with Jim McGovern and his team at Ford of Londonderry is always exceptional. From sales to service their commitment to helping their customers is always outstanding. We have purchased 5 tru Londonderry is always exceptional. From sales to service their commitment to helping their customers is always outstanding. We have purchased 5 trucks over the last few years and recommend to anyone we know who is looking for a vehicle, truck or car, to go to Ford of Londonderry and see what they have to offer. More

I recently went into Ford of Londonderry looking for both personal and business vehicles. Tom listened carefully to my needs and then showed me cars that were safe, reliable and appropriate for my budget. He personal and business vehicles. Tom listened carefully to my needs and then showed me cars that were safe, reliable and appropriate for my budget. He did not try to sell me something I did not need. After deciding on purchasing a 2011 Ford Fiesta, Tom went over and above to explaining the car and its features. He made it clear that he would be available any time after the sale to answer any additional questions and to provide support if we had issues. Regarding a vehicle for my business, Tom was able to find an affordable solution in a used van. I feel he helped negotiate a fair deal for the cost of the vehicle as well as arranging a good loan rate. I appreciate Tom's enthusiam for his job and how it made my dealings with Ford of Londonderry a pleasure. I would highly recommend this dealership and Tom in particular to anyone looking to purchase a vehicle. Stacy Londonderry More

From the very begining of my experience with Bob at the Ford of Londonderry it was pleasant. He kept me in the loop with the status of my ordered vechile and I had nothing but a very positive experience. T Ford of Londonderry it was pleasant. He kept me in the loop with the status of my ordered vechile and I had nothing but a very positive experience. This is now my 2nd Ford purchase and this is the only dealership I will be giving my business to from now on. More

This is my second Ford Escape purchase with this dealership. Sales, financing and service departments have offered great service each time. Very professional and friendly staff. Mr. Boutin was very dealership. Sales, financing and service departments have offered great service each time. Very professional and friendly staff. Mr. Boutin was very helpful both with the sale of the vehicle and the instruction on how to operate the features. He was very patient and knowledgeable. Mr. Boutin listened to my specific needs and helped me to find the right vehicle. After the purchase he was prepared with the answers to some of my questions with regards to the navigation system and provided specific instruction and location in the manual for future reference, which was most appreciated. The financing department and manager also helped to make the purchase go smoothly. Great service overall. I will continue to purchase my vehicles and have them serviced at Ford of Londonderry. More

I recently brought my car to be serviced at Ford of Londonderry. I had the breaks serviced as well as a set of new tires put on. I had such a pleasant experience dealing with the service manager, Micha Londonderry. I had the breaks serviced as well as a set of new tires put on. I had such a pleasant experience dealing with the service manager, Michael Colotti, that I will continue to give Ford of Londonderry my business. He went above and beyond to make sure the drop-off and pick-up of my car went seamlessly and showed that he was personally concerned with saving me money and helping me to get the most out of the service. Furthermore, Mr. Colotti exemplified great customer service and great social skills. What a breath of fresh air to deal with someone who you can talk to on a personal level and who takes pride in his job. I have had oil changes here in years past and although that is something that I could do easily at another servicer closer to my home, I feel comfort in taking my service to Ford of Londonderry because I am always treated with impeccable customer service. I will continue to come here for all of my servicing and sale needs going forward. Thank you for making my experience a great one. More

Went to Ford of Londonderry with 2 issues for my car. Explained the problem to Mr. Snyder and in one visit both issues were taken care of. As listed above my experience at Ford of Londonderry was excelle Explained the problem to Mr. Snyder and in one visit both issues were taken care of. As listed above my experience at Ford of Londonderry was excellent. i arrived at the time I was told to arrive and my vehicle was taken on time and every thing was on schedule. All work was completed on time and all work was done with no further issues. More

I brought my car in for service and Alan was very friendly, approachable, knowledgeable and professional. He spoke to me in terms that I could understand and explained the entire process and everythi friendly, approachable, knowledgeable and professional. He spoke to me in terms that I could understand and explained the entire process and everything that was going to be happening with the service on my car. The service was prompt and my car was ready when he said it would be.I am very pleased with my experience at this dealership and will be going back if I have any other car issues. I will also be recommending this dealership and Alan to my friends and family. More

I love my new car. Lee was very nice and helpfull. He I love my new car. Lee was very nice and helpfull. He showed me how to use the SYNC and few other things. This is my second Fusion and I love it. Lee I love my new car. Lee was very nice and helpfull. He showed me how to use the SYNC and few other things. This is my second Fusion and I love it. Lee talked me into buy my first one and now I wont drive anything else. I'm very happy with me car and the great service from Ford of Londonderry! Thanks Lee!!! More