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Ford of Morgantown

Morgantown, WV

4.7
270 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 270 reviews

June 28, 2026

Great service. Technician did a wonderful job. Give him a raise Jay Anderson is awesome! More

by JANDERSON65
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Blake
June 27, 2026

This is my favorite dealership throughout my years of owning and caring for my cars! Cody’s time of service is always excellent. She listens very well and translates the vehicle vocabulary into what More

by BK.NICKOLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bartock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2026

Found the express service to be very efficient and customer service oriented. Staff was very helpful and the communication on the repairs were solid. Also, appreciated other service recommendations ab More

by glombard7788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2026

Fast and easy. He came did the recall and took a video of my tailgate that isn't working properly. Fast and easy. More

by TASKERMARK
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Blake
June 25, 2026

Every one is very nice, respectful,explains things and answers all questions Would and do recommend ford for any work that they want done on their vehicles More

by SAB182
Recommend Dealer
Yes
June 25, 2026

These guys are awesome and always take care of my vehicle service needs! They are fast, communicate well, and go above and beyond to provide excellent customer service! Thank you! More

by glxjetta98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

Efficient, competent, thorough The work was completed in a timely manner. Communication was excellent. The results were superlative More

by GINGER.BROOKOVER
Recommend Dealer
Yes
Employees Worked With
Jordon
Jun 25, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 24, 2026

Took care of me as always. Was unable to correct the issue at the time but ordered the parts and I am scheduled to come in next month for repairs. More

by THEBONNETTE
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Jun 24, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 24, 2026

They were polite and patient. They were very easy to work with. I've never had a problem with the sales department. More

by CMARRA23
Recommend Dealer
Yes
Employees Worked With
Corey Dye
Jun 24, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 24, 2026

This is the best service department I have ever worked with - the advisors are honest and very helpful. The mechanics do great work. More

by Mcundiff0594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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