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Jordan Dublin

Overview Reviews (91) Inventory (146)

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Jordan Dublin

Quick Lane Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.9

91 Reviews

Overview Reviews (91) Inventory (146)

4.9

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Jordan Dublin

October 13, 2026

Dealership Rating

Employee Rating

I wish there was more people that could answer the phone that’s only part peve that’s only part peve More

by BOBBY.BYUSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Glasscock, Timmy Woods, Kristal Owens, Tyler Blake

Oct 13, 2026 -

Ford of Morgantown responded

We appreciate your feedback and apologize for the inconvenience with our phone service. We're working on enhancing our communication and thank you for bringing this to our attention.

October 10, 2026

Dealership Rating

Employee Rating

No problems. No pressure. Everything taken care of as expected. I would recommend quicksand to anyone ine the area. No pressure. Everything taken care of as expected. I would recommend quicksand to anyone ine the area. More

by ALLENSHELDON45

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Dublin

Oct 12, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 06, 2026

Dealership Rating

Employee Rating

Everyone was polite and the work was done quicker then I expected. They even ran it through the wash for me. expected. They even ran it through the wash for me. More

by APHAUGHT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 03, 2026

Dealership Rating

Employee Rating

If you offer the works for 89. 95 and when it's finished it's 149.00 seems kinda a bait and switck 95 and when it's finished it's 149.00 seems kinda a bait and switck More

by John Kennedy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristal Owens

Oct 05, 2026 -

Ford of Morgantown responded

John, thank you for your feedback. We apologize for any confusion regarding the pricing. Transparency is important to us, and we encourage you to reach out directly for clarification. We appreciate your understanding.

October 03, 2026

Dealership Rating

Employee Rating

I had an oil change, alignment and state inspection done. I was in and out in reasonable time. I was in and out in reasonable time. More

by Nanny6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristal Owens

Oct 05, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 02, 2026

Dealership Rating

Employee Rating

They are courteous and thorough The video that is provided is very helpful I will be returning again provided is very helpful I will be returning again More

by BURNSEY851

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Dublin

Oct 05, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 02, 2026

Dealership Rating

Employee Rating

Friendly prompt service. Kept me informed throughout. I would highly recommend them to anyone looking for service for their vehicle. Kept me informed throughout. I would highly recommend them to anyone looking for service for their vehicle. More

by DESTINIESU

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Dublin

Oct 05, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 28, 2026

Dealership Rating

Employee Rating

Always quick and painless! Great staff, excellent work, and everyone is always super friendly! Thank you Ford of Morgantown! Great staff, excellent work, and everyone is always super friendly! Thank you Ford of Morgantown! More

by JamesIan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Glasscock, Timmy Woods, Kristal Owens, Tyler Blake

Sep 29, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2026

Dealership Rating

Employee Rating

Awesome! We get the best service here! Wade, Cody, Timmy, Jordan, Crystal, Tyler and Laura are always so helpful and kind. We get the best service here! Wade, Cody, Timmy, Jordan, Crystal, Tyler and Laura are always so helpful and kind. More

by allisonsisler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Bartock, Jim Tesauro, Ben Sisler, Shawn Crawford, Wade Moyer, Cody Glasscock, Timmy Woods, Kristal Owens, Tyler Blake

Sep 29, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2026

Dealership Rating

Employee Rating

The Quicklane service that I received was professional and timely. Scheduling appointments was easy online. and timely. Scheduling appointments was easy online. More

by Bill

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristal Owens

Sep 24, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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