Ford of Port Richey

Great service on our new Explorer. The oil change was completed in a timely manner. The oil change was completed in a timely manner. More

My wife and I had an issue with her Ford edge wiper blades, heading the frame of the vehicle and they sent out their mobile tech to her job in Clearwater and diagnose the issue and are going to return blades, heading the frame of the vehicle and they sent out their mobile tech to her job in Clearwater and diagnose the issue and are going to return the part and repair it without her being inconvenienced of dropping off the car or missing work What a nice service More

This was a bad experience. Kevin in finance is a liar and not to be trusted. Enrique did his job and was nice. Kevin lied about the price of the extra services he was trying to Kevin in finance is a liar and not to be trusted. Enrique did his job and was nice. Kevin lied about the price of the extra services he was trying to sell me. When I called him to cancel the services he lied again and then wouldn't answer the phone. It took me 4 months to get the services canceled and I had to drive 2 hours to go to the dealership to get it done. I feel sorry for other people that will work with Kevin in the future. I hope everyone could see this survey. I want to apologize to Enrique about the survey because he was good More

Communicated well even when expedition was damaged on transport. Got it repaired quickly lindsey was great transport. Got it repaired quickly lindsey was great More

We always use ford. The staff is professional and friendly. However I hate having to put comments in just cause you want them. The staff is professional and friendly. However I hate having to put comments in just cause you want them. More

Two days after we bought I was told the car had gone through a multi vehicle inspection. after the initial test drive we noticed a slip and a sound that was coming from the transmission, so the dealersh through a multi vehicle inspection. after the initial test drive we noticed a slip and a sound that was coming from the transmission, so the dealership sent it back to the service department to go over the problem. They said they couldn't find anything wrong. So we bought the car, and it started to make the sound more and more. So I took the car to a Cadillac dealer and they told me the transmission fluid needed to be replaced. They said it would cost $350. so we paid the price two days after we bought the car and that fixed the problem. I think the Ford service department should have found the problem immediately and fixed the problem, as most cars have transmissions and act the same when transmission fluid doesn't get attention. Don't Fords have transmissions? Chance our salesperson was great, finance was okay (I have had much better experiences) More

We always use ford. The staff is professional and friendly. However I hate having to put comments in just cause you want them. You should be happy that for over 20 y The staff is professional and friendly. However I hate having to put comments in just cause you want them. You should be happy that for over 20 years we have been loyal ford customers. More

Ryan has been great. Keeps me up to date about my repair and was able to deliver my truck when the repair took longer than expected Keeps me up to date about my repair and was able to deliver my truck when the repair took longer than expected More

Had my vehicle looked at, and in and out in 25 minutes. Great team and crew Great team and crew More

Pat Dzikonski from commercial sales is awesome! No hassle, outstanding customer service and perfect communication (straight, to the point and no fluff - loved it!!) Christian Calle in finance is po No hassle, outstanding customer service and perfect communication (straight, to the point and no fluff - loved it!!) Christian Calle in finance is polite, to the point and got me thru the process in record time! kudos to his efficiency! Much appreciated! And special thanks to Steve Wollack in service for recommending Pat in commercial sales! (He's the best service manager EVER btw!) We will return for another purchase for sure! More