Ford of Port Richey

Repair failed and stranded me in another state and cost me hundreds of dollars and then ignored when tried to communicate with the service manager me hundreds of dollars and then ignored when tried to communicate with the service manager More

Dominick made the entire experience pain free! I would refer anybody to him for exceptional service and professionalism. I would refer anybody to him for exceptional service and professionalism. More

UNBELIEVABLE! ! I have NEVER had a better car buying experience than I did at Ford of Port Richey. Starting with our salesman, Dominick Menech. I was only there to ! I have NEVER had a better car buying experience than I did at Ford of Port Richey. Starting with our salesman, Dominick Menech. I was only there to look around and maybe start looking into buying another truck. Dominick made me feel very comfortable with the way he handled himself and actually listened to what I wanted. The sales manager solidified that I needed to buy from this dealership. The signing of the paperwork was so easy, wife and I couldn’t believe it! I work 3 miles from the largest volume Ford dealership and drive by Veterans ford (which is the worst) everyday. I will gladly drive pass these other dealerships and drive out of my way to Ford of Port Richey for any of my vehicle’s needs. I will refer anyone I meet to visit Dominick and Ford of Port Richey. I can’t say enough about how great Dominick made the purchase such a positive and memorable customer experience!! 5 out of 5 stars for customer service, family feel, pricing, inventory, and employees. More

The service was fast and very informative. Kept me up to date as i was waiting Kept me up to date as i was waiting More

This was my first time being at this ford dealer. The experience was great. My service writer kept me informed and my car was clean when I received it back. I will definitely be using this service The experience was great. My service writer kept me informed and my car was clean when I received it back. I will definitely be using this service drive again. Keep up the good work. More

***UPDATE*** I got my Bronco back from the shop last week and for the most part everything has been working properly. I did notice yesterday it's not driving the same just out of the blue, but I'm not s week and for the most part everything has been working properly. I did notice yesterday it's not driving the same just out of the blue, but I'm not sure if I'll go through Port Richey Ford for service or another dealer due to my experiences. On another note, I found out what ballooned the cost of the Bronco which was the top warranty added which was never discussed with my wife or myself. We had no idea and for that I can't raise the review much higher. We just bought another Bronco Sport for the wife and opted to not bother looking at Port Richey Ford. Missed opportunity for your dealership. First experience with Port Richey Ford and probably my last. Came in with my eye on a new Bronco but was advised there was a stop sale on all 25/26 models. Worked with Hayden to test drive a 2024 Bronco Big Bend with the Sasquatch package. Was pleasantly surprised at the power the I4 engine produced so I decided to look into a deal. Vehicle was listed at 44K and ballooned up to 62K which is highway robbery. I'm not sure what fluff was added to this purchase but I can't in good faith give a good review with how badly I came out of that deal. On top of the nearly 20k markup there's other issues. We noticed the passenger rear window was going over the seal leaving a decent gap. When they sold the Bronco they only gave me one key. Was told someone took the other key home for some reason but they would get it to me at some point. Was told the very next day the sales rep shouldn't have sold the truck due to an open ticket to replace the hard top and they needed it back that day to replace. I went out of my way to pickup my son and head home from Largo to New Port Richey so they could come pickup the Bronco from me. After talking with the shop tech he advised he was the one that had the other key. I said great can you make sure to bring that key when you pickup the Bronco so I don't need to give up my only other key. They arrived with a loaner vehicle with you guessed it no key for my Bronco. Gave the guy my other key and off he went. Next day comes and was advised they can replace the hard top but can't do the front window tint due to their tint guy calling out sick. Ok no problem keep the truck another day so you can knock out the tint. Now we're onto the third day of them having my Bronco. Tint is completed and they finally drop off the truck. I get home and inspect the truck. The seals look cracked already near the windows after being only a 2 year model. I checked the tint that was just done and I already see bubbles on both the driver and passenger windows. Now I've got to go back to the dealer to have them retint those windows. They did fix the issue with the rear passenger window which is one plus out of this. So far this experience has been terrible and I can't recommend Port Richey Ford. More

Hayden was very professional and personal. We didn’t feel any pressure during our visit. Hayden showed us different choices in the line of pickups. We had a good experience. We really like our We didn’t feel any pressure during our visit. Hayden showed us different choices in the line of pickups. We had a good experience. We really like our F-150. Glad we selected the dealership. Justin introduced himself. He was very friendly and personal. Thanks Hayden and Justin for being there for us. More

I have gotten many cars throughout my lifetime and I will say dealing with Mike Black at Ford of Port Richey was a pleasure due to a non-pressure sales approach also him being very patient and kind with tryi say dealing with Mike Black at Ford of Port Richey was a pleasure due to a non-pressure sales approach also him being very patient and kind with trying to make a deal happen. I would definitely purchase another vehicle from him, hope this helps anybody out who is looking for a reputable sales representative. More

Steve WOLLAK is the best service advisor I’ve ever had. I never worry about my truck being serviced right and with professionalism! I never worry about my truck being serviced right and with professionalism! More

They accept payment banks for pushing bad financing. They refused to deal the agreed price without financing from Westlake Financial services saying I could refinance with my bank later. I did that and They refused to deal the agreed price without financing from Westlake Financial services saying I could refinance with my bank later. I did that and Westlake is virtually unreachable. Hours on computer phone tree with no answers at all. A chat bot that is even less helpful. Port Richey can claim that is the bank not them but they took money to but me with them. If they are so incompetent at choosing lenders what else could they fail at. Now my loan is paid off for a month and my temporary tag is run out and I still have no way to register the vehicle because they cant seem to get an electronic title to the Florida DMV or change the lean to Navy Federal. More