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Ford of Port Richey

Port Richey, FL

4.5
7,234 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 7,234 reviews

January 05, 2020

Great Service but Service manager was great. My only issue was my truck was filthy when I received it back. I email the service manager to let her know. We will see wha More

by CRWILLIAMSON21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
January 05, 2020

Good job Was able to get Service I needed on short notice and was done in a timely manner Amy did a great job fitting me in. More

by SUSAN.SIMMS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
January 05, 2020

Oil change, warranty work, and tire rotation. Service was great, Toni was exceptional and they had donuts and coffee. The work didn't take long and I was kept informed. Ready for the weekend! Wooo More

by Luther987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni
January 05, 2020

Professional sales and financing staff. Smooth process! Andrew and Sammy were great to work with. Andrew was professional and was thorough in his presentation of the vehicle and its features. Smooth process More

by TROTH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy is a pro!, Andrew Domingues
January 05, 2020

Trade-in and purchase As I explained in my last survey, we could not be more pleased. Patricia Corcoran and Sammy Dotson were excellent from buying our pre-owned truck and More

by TERESAHUNTER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Corcoran, Sammy Dotson
January 04, 2020

Outstanding Customer Service Nathaniel Gonzalez was awesome and kept me informed on the progress of my vehicle. Very professional and great personality. Great representative of More

by Downhome0023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gonzalez
January 04, 2020

Great service Very friendly and fast service would recommend anyone to buy a new or used car here from the sales team to finance department to service top notch all More

by valstintshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy and Amere
January 04, 2020

Great experience! This is the only place I will bring my car for service! Steve W and staff are awesome as always. Took my car in earlier than my appointment and had me More

by William.Nelson930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2020

Had 1:20 appt for oil change and tire rotation. At 2:30 they still hadn’t even started. Complained to service advisor and his reply: “ Well they get busy back there” My reply, “ so do I that’s why I made More

by Bob150
Recommend Dealer
No
Employees Worked With
Frank Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Ford of Port Richey responded

Bob, we're sorry for any frustration that we've caused. We always want our customers to drive away happy and satisfied and we apologize that wasn't the case during your visit. Please send us an email with any further details you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Jan 06, 2020 -

Bob150 responded

So Michelle, Can you explain to me what services were performed, cause a simple " we're sorry for any frustration that we've caused" doesn't help the situation. I STILL don't know what was done...and just to be perfectly clear... I'm not frustrated, I'm downright pissed off by the lack of customer service I seem to be getting and from the standard CS reply you've provided.

January 03, 2020

Very impressed with everyone at this dealership From the moment I inquired about the vehicle I purchased to the moment we drove off the lot in my new vehicle, I was impressed. First of all, our sal More

by tracyloibl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAMMY DOTSON, Renee Hollywood
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