Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great Service but Service manager was great. My only issue was my truck was filthy when I received it back. I email the service manager to let her know. We will see wha Service manager was great. My only issue was my truck was filthy when I received it back. I email the service manager to let her know. We will see what happens when she gets back to me. More
Good job Was able to get Service I needed on short notice and was done in a timely manner Amy did a great job fitting me in. Was able to get Service I needed on short notice and was done in a timely manner Amy did a great job fitting me in. More
Oil change, warranty work, and tire rotation. Service was great, Toni was exceptional and they had donuts and coffee. The work didn't take long and I was kept informed. Ready for the weekend! Wooo Service was great, Toni was exceptional and they had donuts and coffee. The work didn't take long and I was kept informed. Ready for the weekend! Woooooo More
Professional sales and financing staff. Smooth process! Andrew and Sammy were great to work with. Andrew was professional and was thorough in his presentation of the vehicle and its features. Smooth process Andrew and Sammy were great to work with. Andrew was professional and was thorough in his presentation of the vehicle and its features. Smooth process and sure the support staff did their part as well! More
Trade-in and purchase As I explained in my last survey, we could not be more pleased. Patricia Corcoran and Sammy Dotson were excellent from buying our pre-owned truck and As I explained in my last survey, we could not be more pleased. Patricia Corcoran and Sammy Dotson were excellent from buying our pre-owned truck and trading in our old vehicle, down to the entire loan process. Excellent service and we will recommend our friends. What a great team! More
Outstanding Customer Service Nathaniel Gonzalez was awesome and kept me informed on the progress of my vehicle. Very professional and great personality. Great representative of Nathaniel Gonzalez was awesome and kept me informed on the progress of my vehicle. Very professional and great personality. Great representative of your business. I’ll be back. More
Great service Very friendly and fast service would recommend anyone to buy a new or used car here from the sales team to finance department to service top notch all Very friendly and fast service would recommend anyone to buy a new or used car here from the sales team to finance department to service top notch all around More
Great experience! This is the only place I will bring my car for service! Steve W and staff are awesome as always. Took my car in earlier than my appointment and had me This is the only place I will bring my car for service! Steve W and staff are awesome as always. Took my car in earlier than my appointment and had me out in no time. More
Had 1:20 appt for oil change and tire rotation. At 2:30 they still hadn’t even started. Complained to service advisor and his reply: “ Well they get busy back there” My reply, “ so do I that’s why I made they still hadn’t even started. Complained to service advisor and his reply: “ Well they get busy back there” My reply, “ so do I that’s why I made appt”! Long story short, he comes back a few min and says they’re taking it back now and it will take an hour and a half. Then, about 15 minutes later he says they will be done in a few minutes, and no charge. About 20 minutes he says truck is done, hands me keys, no paperwork, no explanation what was done.. WTH? I didn’t come in for a free oil change, I came in for service and rotation. So, after 2 hours there, I leave not knowing what they did and didn’t do . I know the tires weren’t rotated, the sticker wasn’t changed, the electronic oil change percent meter wasn’t reset, and no explanation of service . How could they be any less professional? Rated a 1 star because 0 stars not an option. More
Very impressed with everyone at this dealership From the moment I inquired about the vehicle I purchased to the moment we drove off the lot in my new vehicle, I was impressed. First of all, our sal From the moment I inquired about the vehicle I purchased to the moment we drove off the lot in my new vehicle, I was impressed. First of all, our sales person, Renee Hollywood was very nice and knowledgable. She wasn't pushy and didnt try and BS us with typical sales person lingo. She was wonderful! We met different staff members at the dealership and I forgot their names but everyone was nice. Then at the sighing of papers, we met with Sammy Dotson. Mr. Dotson was also very friendly and knowledgable. They process of purchasing my new car was the easiest we've ever had. Also, everyone made us feel very comfortable and made us laugh. I plan on keeping my dream car until it wont run anymore but we will definitely be back and will recommend this dealership and everyone we dealt with to everyone. Thank you all for being so great! More