
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I cant tell you how thankful I am for nathanial in the service department, he did everything he could to make sure my car got back on the road. service department, he did everything he could to make sure my car got back on the road. More
Caveat Emptor I've been here for sales and service a total of 4 times in the past 18 months. The Service Department is pretty solid. The Sales side of the house i I've been here for sales and service a total of 4 times in the past 18 months. The Service Department is pretty solid. The Sales side of the house is a hot mess. They have a serious truth allergy. Don't expect any level of candor or accuracy in discussions with them unless you escalate an issue to the GM or GSM. For the most part, their salesmen aren't well trained or play really stupid. It ends up being a total waste of time to talk to one of them. The whole Sales Dept runs like a sleazy, fast-talking, buy-here-pay-here used car lot. And that's SAD for a Ford dealership...but about par for my experience with major brand car dealerships in Florida. Everyone is a hustler in FL and everyone is working an angle. Nobody plays fair and shoots straight. That's just the way it is. If you need to get a question answered or some follow through on something someone from this dealership told you (even if you have it in writing), it is...in my experience...likely that you will have to demand (not ask...demand) to speak to the GM. He's fixed 2 of my 3 problems in 4 visits. Yes, that's 3 problems in 4 visits. The 3rd was fixed by the GSM before I had to go to the GM. Too much drama, misinformation, attempted trickery, and not enough integrity and candor for my taste. In the end, I have always gotten a fair deal. Not an awesome deal or a bad deal, but an OK deal. And my needs were met...eventually. But I always come away feeling like I was a "nuisance," not a customer. So I don't actually like going there. They just happen to be very close to my house, I am a Ford man, and we just move to FL in 2018. So I haven't found a BETTER dealership within easy driving distance. I need to try! More
Price changed from sale dept to finance dept, the warranty offered was not correct for our vehicle, apparently it was false and not correct as offered. warranty offered was not correct for our vehicle, apparently it was false and not correct as offered. More
Ryan took the time to show me a few vehicles. He did not try to push me to purchase anything. Helped me find the right truck and then worked through the whole process of purchasing and setting up service da try to push me to purchase anything. Helped me find the right truck and then worked through the whole process of purchasing and setting up service dates and the Ford Pass app. More
Very fast service. Good deal on oil change. Awesome waiting area with lots of free goodies. Excellent location which is very close to where I live. waiting area with lots of free goodies. Excellent location which is very close to where I live. More
We had an amazing experience. The whole dealership was so kind. Don was so helpful, nice, and patient with us. He took his time explaining everything to us and helping us through the process. We walked out w kind. Don was so helpful, nice, and patient with us. He took his time explaining everything to us and helping us through the process. We walked out with the car we wanted and so happy. More
Had a oil change and tire rotation. I hope that the oil was actually changed since the tires were not rotated because they all were nearly 10 pounds under pressure when I got it back.. How do I know that t was actually changed since the tires were not rotated because they all were nearly 10 pounds under pressure when I got it back.. How do I know that the tires were not rotated you ask? My wheels have locks and I had the key to unlock them hidden and they did not ask for it. More
Ford F150 Super Crew (2017) We had Andrew as our sales rep..Rami was over and above along with Ammar the sales manager to get our truck..Great people and great service and they e We had Andrew as our sales rep..Rami was over and above along with Ammar the sales manager to get our truck..Great people and great service and they everything in their power to get us our truck. They were very knowledgeable and patient and hard working through the whole process.Great place to buy a vehicle..The Best!!! We would send our friends there any day to buy a car or truck.... Thanks to everyone that make it possible for our TRUCK.. thanks again everyone.. More
Oil change Always treated with courtesy. There is a consistency of repair service agents that handle the check in. The data on my car, repairs and service, is Always treated with courtesy. There is a consistency of repair service agents that handle the check in. The data on my car, repairs and service, is available and serves as a history for service updates. More