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Ford of Port Richey

Port Richey, FL

4.6
8,286 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 8,286 reviews

August 04, 2018

Felt pushed I felt like when I needed time to think I was pushed and rushed. I stated the way I wanted things and other things were done I wasn't happy about. If More

by michellehadsell0507
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Na
Aug 06, 2018 -

Ford of Port Richey responded

Michelle, we never want our customers to feel rushed and apologize if this was the case during your visit. Your comment has been forwarded to both staff and management and we would always welcome an email if you have something more to share Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 04, 2018

Ok experience Appointment was easy but I feel took way too long for an oil change. They didn’t try to up sell me on anything unnecessary so I’m happy with that More

by jdavisfreedom
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
August 04, 2018

A+ in my book No one is treated any less then the next guy. Everyone is there for the customer and provide excellent service. I Highly recommend this dealership. More

by Krystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Davis, Jeff Leathers, Ken Sidana, Michael Acord, Bud Monday, Travis Moll
August 04, 2018

Routine service Very efficient and courteous. Was in and out in one hour or less even with what appeared to be a high volume of Customers. I've had numerous dealings More

by ROC1CO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

OIL CHANGE EXPERIENCE Have had numerous oil changes at this dealership so far among a few other things. So far no complaints what so ever. And the service writter's are a More

by swampgal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

Air conditioning Had trouble with my Ac, blowing hot air, Steve got me right in and found the problem, the computer needed an update from the tab. Had me fixed and out More

by GENEB531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

Terrible service First I was told the service wasn't covered. The person told me I would have to check with a different dept because she was too busy. Then when I tri More

by Bob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
unknown
Aug 03, 2018 -

Ford of Port Richey responded

Bob, we want each of our customers to feel that they are our priority and from your review, it seems we didn't meet that goal. We certainly apologize for the lapse in our customer service and would always welcome an email if you have something more you would like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 03, 2018

Oil change I decided to go to this dealership because a had a coupon that I received from a Ford web site that stated the works. The cost was about 39.99 I belie More

by Marklet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kidd
Aug 06, 2018 -

Ford of Port Richey responded

Mark, we apologize you didn't have the best visit with us but appreciate the feedback. We'll forward your message to management and look into the situation. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Aug 06, 2018 -

Marklet responded

The people were extremely friendly and the gentleman that took my truck in was very kind and courteous, The issue I have is pricing after receiving bill and how much they wanted to charge me for a basic air filter. The coupon stated one thing and they didn't inform me of hidden fees before signing for service. I'm a Ford owner and would like to continue to bring my truck in for services, but if the pricing for simple services are going to be ridiculously expensive I'll take my truck somewhere else.

August 02, 2018

30,000 mile service Always get great service. They were quick to get the work done and get me on my way. The only criticism if any, is they could use some work in the was More

by F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kind
August 02, 2018

5k service When I called, they were able to get me in right away and it did not take long. Quality service, friendly, clean and pleasant environment More

by GEN3GLOBAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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