Ford of Port Richey

Service for my 2017 Ford Edge (Warranty work) Got the fastest and best service that I have had from a service facility in a long time,and was treated with a great amount of respect from the servic Got the fastest and best service that I have had from a service facility in a long time,and was treated with a great amount of respect from the service agent,Travis Brown. all in all a very pleasant experience! More

Repeat Customer After experiencing downright disgusting follow up (to a major service error) in the past at the Ford dealer in Tarpon Springs (where the vehicle was p After experiencing downright disgusting follow up (to a major service error) in the past at the Ford dealer in Tarpon Springs (where the vehicle was purchased), I decided it was time for a change in vendors. As a retired purchasing agent, I love a bargain, and the discount coupons enticed me to next give Ford of PR a try. Subsequent service on multiple visits at Ford of PR has been perfect, from start to finish, We experienced an oversight once, but I can allow for rare human error (as long as it is minor), and subsequently judge a business on how forthrightly they address and resolve an issue. Unlike that "other " dealer, I was completely satisfied with Ford of PR's response, and intend to keep coming back to them. More

Excellent My salesmen mike was very knowledgeable and easy to deal with. Made a stressful experience good and I'm leaving with the vehicle I wanted. Great sales My salesmen mike was very knowledgeable and easy to deal with. Made a stressful experience good and I'm leaving with the vehicle I wanted. Great sales and management staff. More

Service F250 I now have a new service rep Frank after 3 years of dealing with Toni, as she’s no longer there, which she will be missed - too many changes to the se I now have a new service rep Frank after 3 years of dealing with Toni, as she’s no longer there, which she will be missed - too many changes to the service department lately. More

Full service oil change Quick and easy, full service oil change with tire rotation and car wash. Comfortable waiting area with free coffee and paid for snacks. Everything ok. Quick and easy, full service oil change with tire rotation and car wash. Comfortable waiting area with free coffee and paid for snacks. Everything ok. More

great experience by team port richey. you guys rock Justin,josh,and Omar did a great job. I'm so happy with my new car. I will buy by next car from ford of port Richey Justin,josh,and Omar did a great job. I'm so happy with my new car. I will buy by next car from ford of port Richey More

Terrible I had an appointment for 9:20 yesterday, they finally took my car in at 9:50. After 2 hour wait car was done. I wanted to use my For Owner Advantag I had an appointment for 9:20 yesterday, they finally took my car in at 9:50. After 2 hour wait car was done. I wanted to use my For Owner Advantage I had over 100.00 dollars last checked. when they brought up my account it was empty. I have been going to this dealer for 9 years and never had a break in service for or 549 days. I just reviewed all my receipts no long laps in service No one ever contacted me before the cancellation took place. I am requesting my money returned to my account! Also my last visit was the same thing over 3 hours service then had to tell the service rep the car was ready. Same thing this time everyone is walking around with a clip board and paper. No more casher! Looks like a few service reps are doing all the work. looks like short handed skimping.Yesterday is my last visit to this dealer, heading to Spring Hill. More

Excellent Experienced service personnel, polite and courteous. Made sure I was completely satisfied. He knew my vehicle and what it needed. Also offered coffee Experienced service personnel, polite and courteous. Made sure I was completely satisfied. He knew my vehicle and what it needed. Also offered coffee and comfort. More

Warranty work Poor customer service on 2 occasions. Like standing around nearly having to beg to get help? Then this place is for you. Overall I felt ignored. Poor customer service on 2 occasions. Like standing around nearly having to beg to get help? Then this place is for you. Overall I felt ignored. More

Awesome!!!!! My new truck is beautiful. It is exactly as pictured and really prepped nicely. It's nice to see a dealership with some pride. Thank You! My new truck is beautiful. It is exactly as pictured and really prepped nicely. It's nice to see a dealership with some pride. Thank You! More