Ford of Port Richey

Best customer service ever My experience was the best and Angela Joshua and Omar was the best. They did everything that they could to get me into a car and I will be forever gr My experience was the best and Angela Joshua and Omar was the best. They did everything that they could to get me into a car and I will be forever grateful and thankful for them. I also enjoyed the entertainment. More

Helpful and knowledgeable salesman Armando Marrero was very helpful and understanding of my needs and requirements for my new F150 truck. Through his knowledge of trucks and my requirem Armando Marrero was very helpful and understanding of my needs and requirements for my new F150 truck. Through his knowledge of trucks and my requirements he was able to exceed my expectations. I will refer my friends for future sales. More

Incomplete service. Recently had my Cadillac serviced at your business. The next day the "Low On Oil" warning started flashing on. Checked the oil level and it was over Recently had my Cadillac serviced at your business. The next day the "Low On Oil" warning started flashing on. Checked the oil level and it was over a half quart low. Within a week the light indicating the car was overheating came on. I let the engine cool and drove across the street to Goodyear. They checked, as had I that there were no fluids escaping. After it had totally cooled, they checked and the coolant was over a half gallon low. This all happened within two weeks of visiting your facility. Obviously someone is checking the form but not checking the car. Shame on you. I plan to buy a new vehicle by the end of the year but it won't be from your facility. If you can't service a vehicle correctly, how could I ever trust you. More

Excellent customer service experience This is our second automobile purchase from ford of PR.. our sales person was again Angela McCracken... Angela has made this experience so flawless an This is our second automobile purchase from ford of PR.. our sales person was again Angela McCracken... Angela has made this experience so flawless and effortless and we actually will only deal with Angela for any future purchases Angela is professional thoughtful concerned and knowledgeable. Angela goes beyond helpful... she will find you the right car and positively make sure that you are content with absolutely everything concerning your transaction... very very pleased More

Everybody have been very kindly. I am a new customer . the Salesman found the car that I was looking for. I like the car and the car Fitts to my budget. It's a 2010 Volkswagen Rou I am a new customer . the Salesman found the car that I was looking for. I like the car and the car Fitts to my budget. It's a 2010 Volkswagen Routan. Great car in a very good shape and it looks like brand new. If I'm looking in a couple of years for another car I will go back to this car dealer. So altogether I'm very satisfied. Klaus- Dieter More

Finally Came Through. Several months before being ready to purchase a truck we stopped in periodically to check out used trucks. Douglas was our salesman and he took his ti Several months before being ready to purchase a truck we stopped in periodically to check out used trucks. Douglas was our salesman and he took his time to let us test drive trucks each time even though he could've been making a sale to someone else. He understood what we wanted and told us he would take care of us when we were ready. We appreciated the "no pressure" approach. When finally making a purchase everything went very well. We ended up with a new truck instead of a used truck. With all the rebates and discounts it was cheaper, YAY! Everyone we had the pleasure of dealing with during the purchase is great at what they do. The only weak spot is the communication among the team as a whole. With that said, it all finally came through and we are extremely happy with the truck we purchased. Thanks for making the deal happen Port Richey Ford :) More

DO NOT BUY FROM THEM! bought a used car with warranty. The lower control arms and and window motor was broke before buying the car and they failed to disclose before sellin bought a used car with warranty. The lower control arms and and window motor was broke before buying the car and they failed to disclose before selling me the car. It won't be covered because it's not a big component. I asked " so you sold me a car with a broken window and faulty suspension...his reply "that's why we offered a bumper to bumper warranty, you declined it" trying to make it seem like it's my fault I bought this car thinking it was in working order and didn't check the suspension to see if it was ok! VERY friendly when you are shelling out money to buy. Absurdly rude when negotiating a warranty. More

New truck purchase Kathy did an awesome job getting us the truck we wanted. The manager, and parts department were not helpful and we are still dealing with getting the Kathy did an awesome job getting us the truck we wanted. The manager, and parts department were not helpful and we are still dealing with getting the right parts for our new truck. Kathy went above and beyond to help us get everything taken care of. Travis in the service depart is now helping with the parts/installation problem. More

Oil Change My Service Manager, Lee was great. Didn't bring the coupon but she showed me the deal for a complete service w/tire rotation for a good price. This is My Service Manager, Lee was great. Didn't bring the coupon but she showed me the deal for a complete service w/tire rotation for a good price. This is where I bought my vehicle and having reliable service was a major selling point for me. It is good dealing with the same manager. More

Great sales team. . .got a great deal! Justin was wonderful. He doesn't put pressure on you & answers every question you might have. They really worked with me and my average credit, gett Justin was wonderful. He doesn't put pressure on you & answers every question you might have. They really worked with me and my average credit, getting me a very low interest rate. I highly recommend this dealership. More