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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews
Call Service Center (727) 478-1283

4,603 Reviews of Ford of Port Richey - Service Center

Sort by
February 22, 2022

Excellent Customer Service No issues Quick turn around I will come back to this dealer for sure More

by CAZW100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2022 -

Ford of Port Richey responded

We look forward to the next opportunity to assist you. Thank you for choosing Ford of Port Richey.

February 20, 2022

Excellent after sales service. .has vehicle in for a warranty issue. Was handeled same day More

by zx11kid2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Drummond
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Feb 25, 2022 -

Ford of Port Richey responded

Although we are sorry to hear about the issues you are having with your vehicle, we are glad to see that you were taken care of so well. Thank you for choosing Ford of Port Richey.

February 18, 2022

Had a warranty issue on my new truck. . the dealership and service department handeled the issue swiftly and to my total satisfaction More

by zx11kid2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terald Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Drummond
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Feb 19, 2022 -

Ford of Port Richey responded

We thank you for choosing Ford of Port Richey. Thank you for your business.

February 18, 2022

Service attendant was awesome, took very good care of us and got us back in the road More

by Finditfirst.marie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2022 -

Ford of Port Richey responded

Thank you for trusting Ford of Port Richey to get you rolling again. We are here if you need us.

February 17, 2022

Great communication, excellent customer service. Steve was a great help with anything I needed while there. More

by Ogasuni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2022 -

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey for your service needs.

February 15, 2022

Service manager Frank Johnson went above and beyond to make sure the parts I needed were available. Also made sure a loaner was available when needed. More

by Dennisstillson
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2022 -

Dennisstillson responded

Thanks for making the overall service experience more enjoyable.

Feb 15, 2022 -

Ford of Port Richey responded

We are glad to hear that Frank was able to take care of you promptly and efficiently. Thank you for choosing Ford of Port Richey.

February 15, 2022

Always helpful,and friendly. service advisors very knowledgeable. Work or service has always been done in a timely fashion More

by JMARTINFATBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Beldotti
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Feb 19, 2022 -

Ford of Port Richey responded

Our service team would like to thank you for taking the time to share your experience. Thank you for choosing Ford of Port Richey.

February 15, 2022

Very friendly and courteous. Steve knew exactly what I needed done. Said it would take an hour but less than 45 minutes later I had my truck . Excellent service and staff. More

by Crock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2022 -

Ford of Port Richey responded

Thank you for taking the time to leave us your feedback. We appreciate your business and thank you for choosing Ford of Port Richey.

February 14, 2022

Nathaniel Gonzalez is great! He always responds quickly and helps me get scheduled for my service with no problems! More

by LADYTRAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
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Feb 15, 2022 -

Ford of Port Richey responded

Nate is a valued member of our team. He and the rest of the Port Richey service team welcome whatever needs you may have. Please don't hesitate to reach out to us if you need assistance in the future. Thank you for choosing Ford of Port Richey.

February 14, 2022

I brought it in for a service and they couldn't find any problems but it's still not working so I've gone through this process before where they just drag it out and drag it out so I'm not sure if I want to More

by DOGGLOVER32
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terald Hopkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2022 -

Ford of Port Richey responded

We are sorry to hear about your frustrations. One of our staff will reach out to you to get more information pertinent to your case, to see what we can do to help. Thank you.

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