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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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January 25, 2022

Everyone is always pleasant, friendly! The work in my car is always prompt and very efficient. Thank you More

by SGSCLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden, Nathaniel "Nate" Gonzalez
Jan 29, 2022 -

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey.

January 25, 2022

Terrible ripped my leather seat , broke glove box and General Manager told me never to come back instead of fixing the problem. More

by WESTCOASTRVLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terald Hopkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Ford of Port Richey responded

As the General Manager, I can assure you we will work hard everyday to satisfy every customer. You are more than welcome to call my cell 904-304-6515 anytime and we will work to resolve any concerns you may have. Terald Hopkins, GM

Jan 29, 2022 -

WESTCOASTRVLLC responded

The Simple minded General Managers answer was Quote in Quote. I do not want to talk about old problems. , Then states well why do you keep coming back Here ? He does not realize I was sending them tons of people to buy Trucks to tow their RVs , I am a business owner myself winning the best of the best yearly . Customer service is our # 1 Priority. Good Luck .

January 24, 2022

Nice and friendly staff, even when their website was double booking service slots. They got everyone in and out within the normal time or earlier. More

by ElTel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Ford of Port Richey responded

Our service team does a fantastic job getting everyone taken care of as promptly and efficiently as possible. Thank you for choosing Ford of Port Richey for your service needs.

January 24, 2022

Always a pleasure visiting the service department at Ford of Port Richey. Always a great experience in dealing with service advisor (Nathaniel). He always is going the extra mile when I come in for service. More

by binda.cloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Jan 29, 2022 -

Ford of Port Richey responded

Nate and the rest of the team, thank you for choosing us to service your vehicle at Ford of Port Richey.

January 22, 2022

Yes we are happy with the service that Steve always gives us. he is very professional and always reaches out to us on our needs. Thank You! More

by SSHEILA1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Ford of Port Richey responded

We are happy to see that Steve takes good care of you. He and the rest of the team at Ford of Port Richey are always ready to assist you.

January 21, 2022

Frank and the service team at Ford of Port Richey was great to work with. More

by kcartglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Ford of Port Richey responded

Frank and the rest of the team at Ford of Port Richey thank you for trusting us to service your vehicle.

January 19, 2022

We have been to Ford of Port Richey twice now. We have been treated very well. Very professional staff. First visit was for a service. Second was for a mechanical issue. Thank you for the wonderful servic More

by mdriordan58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Drummond
Jan 19, 2022 -

mdriordan58 responded

Excellent service. Quality staff.

January 19, 2022

Every contact with each team member was friendly warm and professional. I was provided convenient updates all along the way and a loaner car too! I am very happy (so far) with the repairs and care. I recomm More

by kcpr2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden
Jan 29, 2022 -

Ford of Port Richey responded

Thank you for the vote of confidence. We appreciate your business and thank you for choosing Ford of Port Richey.

January 19, 2022

Sales rep was very sweet. Not confident which left me worried. I came in for service and 4 new tires. After I picked up my car I left with a tire sensor issue no quote on how much it would be to replace. More

by Kelseyjemirah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abdias "AB" Marte
Jan 28, 2022 -

Ford of Port Richey responded

Kelsey, we apologize that you didn't have the best experience with us. We're grateful for your feedback which we will share with our team in order to do better in the future. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 16, 2022

Having a lot of problems out of my F-150 this is the third time I got take it to the shop More

by marthasue82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Drummond
Jan 17, 2022 -

Ford of Port Richey responded

We are sorry to hear that you are having difficulties with your vehicle. We would like to try and help you. Do you mind if a member of our team reaches out to you to get more information regarding your experience?

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