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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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August 18, 2021

I had work done in your service center and I was greeted promptly by Rayann and told that my service would take 1.5 hours and they finished in 45 minutes and did a quality job! I will continue to use your s More

by KIKI12986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Ford of Port Richey responded

We thank you for the feedback. We always like to hear when our guests are pleased.

August 17, 2021

Came in for scheduled oil change and addressing minor USB discrepancy. I have a extended warranty to cover this item. Dealership could not complete request. More

by ACANESSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayann Church
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Ford of Port Richey responded

We apologize for the inconvenience. A member of our team will reach out to you to get more information.

August 16, 2021

This service center is very professional. I always receive prompt and courteous service. I always appreciate the attention to detail. I will be a returning customer. More

by Phil68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden Giguere
Aug 20, 2021 -

Ford of Port Richey responded

Glad to hear it Phil. Thank you for choosing Ford of Port Richey.

August 16, 2021

I had a very good experience with Nathan in the service dept but the detail department needs work but sales and financing I give a 4/5 More

by BOOMERREBELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Aug 20, 2021 -

Ford of Port Richey responded

We are glad that you chose Ford of Port Richey. Thank you for your feedback.

August 16, 2021

Nathaniel does what he said he going to do. I will send my friends to him .they take care of their people they do good wot More

by PAULKIENTZ
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Aug 18, 2021 -

Ford of Port Richey responded

Thanks for the feedback Paul. We appreciate your business.

August 15, 2021

Great people great service! Thanks Nick, Ammar, & Terald, especially Nick in service he put the replacement rims on my Ecosport and made sure I was satisfied with the look and let me pick to make sure it was More

by GSEVER21485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terald Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ammar Jaber, Nick Drummond, Eric Rozenhal
Aug 15, 2021 -

Ford of Port Richey responded

Thank you for the feedback! We are glad we were able to resolve the issue for you.

Aug 15, 2021 -

GSEVER21485 responded

I really wish your dealership was closer! The ones in this area need some tips from the best! Thanks again for everything, your dealership truly cares about the customers and there experiences! You went above and beyond again and Nick made it all worth it with the second replacement noticing something I clearly missed. Wanting it to be right was the icing on the cake. He could have ignored it, I obviously didn’t notice it but he did and took care and of it! Miscommunication aside it was all made right! Thanks a million

August 14, 2021

I trust the Ford of Port Richey service team for prompt professional Factory Service on my Ford vehicles. Steve Wallach and the rest of the team provide excellent service great communication and deliver on More

by MAWILSON59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Ford of Port Richey responded

Thank you for your trust in us! We look forward to serving you for years to come.

August 14, 2021

I love this dealership. The staff are so helpful and friendly. My cars are well taken care when I get services. Thank you all for care. More

by fedelesmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Scripture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Governale, Nathaniel "Nate" Gonzalez, Nick Drummond, Rory Hokanson, Pete Mancini, Andres Javage
Aug 14, 2021 -

Ford of Port Richey responded

Thank you for the feedback! We appreciate your business.

August 14, 2021

Everyone was very polite and helpful , They kept me updated during my entire visit. The work done on my mustang was great-I was very happy with the results! More

by Ebatlliner
Recommend Dealer
Yes
Employees Worked With
Andres Javage
Aug 14, 2021 -

Ford of Port Richey responded

Thank you for the review! We appreciate your business.

August 12, 2021

Nathaniel is the man with the plan. I've always been treated well here and I have trust for the team that works at this dealership. A++ More

by SPRAGUE_DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Aug 14, 2021 -

Ford of Port Richey responded

We value your trust in us and appreciate your business. We look forward to serving you in the future.

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