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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,604 Reviews
Call Service Center (727) 478-1283

4,604 Reviews of Ford of Port Richey - Service Center

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July 06, 2021

As always I am able to get in get the work done as quickly as possible saving me time for other things I need to do. More

by wfhelsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. Time is money and we are glad that Rayann Church was able to save you time and hopefully some money. Thank you for taking the time to give us your feedback and we appreciate your business wfhelsley.

July 06, 2021

I was treated like a valued customer and they handled the minor things I asked to be done with no problem and not make me wait long even though my oil change was free ! More

by MR.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale, Nathaniel "Nate" Gonzalez
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Jul 07, 2021 -

Ford of Port Richey responded

MR.D my name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. Its the little things that mean the most and we are happy that Nathaniel "Nate" Gonzalez and Toni Governale were able to get you in and out. Thank you again for the review and your business.

July 05, 2021

Good quick prompt service all the work was done in a timely manner. More

by LDB00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. We appreciate your business LBB00 and are glad the work was timely and prompt! Thank you again!

July 04, 2021

The attendants were receptive and customer friendly to all my needs concerning my vehicle. I would definitely recommend this service center to anyone and family. More

by abrisciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Ford of Port Richey responded

abrisciano thank you for the recommendation! My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. We are glad Steve Wollak took great care of you and we appreciate your kind words.

Jul 08, 2021 -

abrisciano responded

Your Welcome.

July 04, 2021

Rayann was professional, attentive and delightful! I was in and out in less than an hour. More

by DEBMURPHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Ford of Port Richey responded

Thats what we like to hear DEBMURPHY0. My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback and are thrilled Rayann Church got you in and out in under an hour!

July 03, 2021

Steve Wollack is our Service Man and He is one of the best Company Representatives that Ford could have. Friendly, Professional and very knowledgeable! Keep up the Great Work More

by DJRODGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. We are glad Steve Wollak took great care of you and we appreciate your kind words.

Jul 06, 2021 -

DJRODGERS responded

Thank You. And Thank You for having Great employees! It makes it a lot easier for customers. Stay safe during the hurricane!

June 26, 2021

I will be back for all my services. Very friendly staff and I was in and out quickly. I would recommend Ford of Port Richey More

by Blockzmasonry2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. We are glad Frank Johnson and Steve Wollak took great care of you.

June 26, 2021

Took 4 trips to get an oil change and a tire rotation. Lost parts and had to return several times to complete service. Very disappointed More

by ALLTANKEDUP22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caden Giguere
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Jul 30, 2021 -

Ford of Port Richey responded

Hello. My name is Christian and I am one of the managers at Ford of Port Richey. I would like to try and help make up for the poor experience you had with us. Please reach out to me directly. Thank you

June 25, 2021

Politeness turn around for work minimum Didn’t like to Politeness turn around for work minimum Didn’t like to sell me extra work already done and without looking first. But will be back for other things. More

by Mic161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Javage
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June 25, 2021

Steve walks on water. He always provides the best service advise. Sammy Dorson help with the extended warranty. More

by DEMPSCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Dotson
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