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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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January 19, 2020

Great people and great service . Always a great place to visit especially on a Saturday when they cook out for their employees and customers. Wouldn’t go anywhere else More

by sgaines99
Recommend Dealer
Yes
Employees Worked With
Mike Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Scripture
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2020

Recall Broke my starter when working on transmission recall said starter was under warranty,but had a bad throughout bearing charged me $334.00 never go ther More

by PKANOZA00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethan Gonzalas
Jan 23, 2020 -

Ford of Port Richey responded

We're very sorry that your visit with us wasn't the best. Thanks for bringing this to our attention; we will go over your comments with our service team to learn more about your experience. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 18, 2020

I had a pretty good visit considering the diagnosis was a new transmission. Toni helped me figure out how I could manage the payments and explained the work in detail More

by Cshell57
Recommend Dealer
Yes
Employees Worked With
Toni who started the process and finished too. Larry who was a friendly courtesy van driver
January 18, 2020

Steve was friendly and courteous and made my visit a pleasant experience. My vehicle was completed in a timely manner. I will be taking my car back for her next oil change. More

by dschuck73
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2020

John kidd is the service advisor to go see. I have recommended this dealership to many people because of the personal experience I've been delivered here. More

by SPRAGUE_DENNIS
Recommend Dealer
Yes
Employees Worked With
John kidd
January 15, 2020

I made an appointment and still had to wait just under hours for an oil change. I live very close by and was promised a ride home which never came. The mechanic was nice. My next oil change will be somewh More

by NONEo
Recommend Dealer
No
Employees Worked With
Dolly Kendall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swift
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sallye Shaddix, Carl McCafferty, Dakota Hatch, Nicholas Previte
Jan 23, 2020 -

Ford of Port Richey responded

We apologize that your service visit took longer than it should have. We'll forward your comments to our service team to find out why there was a delay. You can always reach out to us via email if you have anything more you'd like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 14, 2020

Oil change Everything went very smoothly, Toni is very efficient and she does her job very well. I enjoy doing business with her. That's all i have to say. More

by WAN7271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
January 14, 2020

Great customer service by the dealership. Took the time to review issue and present to Ford for warranty claim. Gave me a rental for the day. More

by eberry0
Recommend Dealer
Yes
Employees Worked With
Toni
January 13, 2020

Great service, great people and the service is excellent . Nathaniel Gonzales was extremely helpful. I would give him a 10 out of 10. He processed my service request and kept me updated. Also my salesman More

by jbiamonte
Recommend Dealer
Yes
Employees Worked With
DanielB and Nathaniel G
January 12, 2020

Toni was ready for my truck at my appointment time. Took it right in and I had it back in about an hour. Very pleased with the service. Thank you More

by hook_david
Recommend Dealer
Yes
Employees Worked With
Toni
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