Ford of Port Richey - Service Center

First oil change, check brakes Early for appointment, first point of contact professional and friendly, assigned service representative called when my vehicle was ready, then also c Early for appointment, first point of contact professional and friendly, assigned service representative called when my vehicle was ready, then also called again when I did not respond within a short period of time. Felt a bit rushed at checkout, left without assistance with electronics as requested. Upon realizing had not been completed, (I also forgot) I returned to the dealership. Another customer service agent was so welcoming, came out and in a few minutes I was on my way. More

Engine light on because of a sensor. Engine light on because of a bad sensor that was resolved and quarterly service was also addressed. The time frame for all of this was excellent. Engine light on because of a bad sensor that was resolved and quarterly service was also addressed. The time frame for all of this was excellent. More

Nathaniel, my service agent, was very helpful. He explained all steps that would be taken, kept me informed during all of the process and gave me all options that I had to choose from. I am very pl explained all steps that would be taken, kept me informed during all of the process and gave me all options that I had to choose from. I am very pleased with everything that he did while getting my truck repairs completed. More

Great Service Toni took very good care of me. She made sure I was aware of everything that was being done to my car and also made sure it got done quickly. Definite Toni took very good care of me. She made sure I was aware of everything that was being done to my car and also made sure it got done quickly. Definitely would recommend! More

Best service Advisor in pasco Steve continues to assure me a painless service visit. He knows what I need, he reminds me when I am approaching a oil change. My extremely busy sched Steve continues to assure me a painless service visit. He knows what I need, he reminds me when I am approaching a oil change. My extremely busy schedule is always an issue, but Steve works around it. I love my expedition, but if Steve left I would follow him for my next car purchase. Y More

Recall repair I brought my 10 yr old car in for airbag recall. The dealership took me on time & kept me informed of the results of recall & an inspection of the who I brought my 10 yr old car in for airbag recall. The dealership took me on time & kept me informed of the results of recall & an inspection of the whole car so I can address their findings. More

Service review I was in and out in a timely manner I basically just go in for my service on my new vehicle. I have nothing else to say I was in and out in a timely manner I basically just go in for my service on my new vehicle. I have nothing else to say More

Top customer service Great customer service at this location. Had an engine light come on, they put me in a rental and kept me up to date on all the progress to fix the p Great customer service at this location. Had an engine light come on, they put me in a rental and kept me up to date on all the progress to fix the problem. More

The price I was quoted in the price I had to pay was double When I called for a quote I was given $181 for the starter need $80 to put it in when I got my car to the center she called me back after they checked When I called for a quote I was given $181 for the starter need $80 to put it in when I got my car to the center she called me back after they checked it out and it was double that amount they already had down the diagnostic so I just told him to go ahead and put it in but I was very disappointed that I was given the wrong price over the phone More

Excellent service and sales personnel. All the personnel I had contact with were very helpful and courteous. Salesman Mike Black was very persuasive. I came in for an oil change and came o All the personnel I had contact with were very helpful and courteous. Salesman Mike Black was very persuasive. I came in for an oil change and came out with a new car. You cant have better sales personnel thanks Mike Black. More