Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ford of Port Richey - Service Center
Port Richey, FL
4,598 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,598 Reviews of Ford of Port Richey - Service Center
Sort by
October 18, 2019
Fast service I needed a hard to find part for my truck. Toni located it, had it picked up the following day and they installed it quickly. Great service! I needed a hard to find part for my truck. Toni located it, had it picked up the following day and they installed it quickly. Great service! More
by Hi
Verified CustomerEmployees Worked With
Toni - Service
October 16, 2019
Horrible Dropped my truck off for an oil change, tire rotation, and for recalls I was told would take hours to correct. They called me 2 hours after I dropped Dropped my truck off for an oil change, tire rotation, and for recalls I was told would take hours to correct. They called me 2 hours after I dropped my vehicle off to tell me it was ready, which did not seem like nearly enough time. My tires we’re not even checked, much less rotated. One tire was left so low that I had to stop on my way home to put air in it. I am not even confident my oil was actually changed since everything else that they signed off on as “completed” was never actually touched. I called to ask if there was a mistake and to give them the opportunity to correct the issues, but it has been 3 days and no one has called me back. I paid for an oil change that was probably never completed and they cannot even call me back to let me know if my vehicle was actually checked for safety concerns. More
by BFro
Employees Worked With
Other Employees :
Tony , Chrissy Schoendorf
October 15, 2019
Great job!!! Frank took care of our repair and we will be coming to ford of port richey because of Frank Johnson. He kept us informed about our repair and finished Frank took care of our repair and we will be coming to ford of port richey because of Frank Johnson. He kept us informed about our repair and finished a day earlier than expected More
by MODERAIR1
Employees Worked With
October 15, 2019
Review of service The only reason I use this service center is because of Frank. He stays in communication and always makes sure we are taken care of The only reason I use this service center is because of Frank. He stays in communication and always makes sure we are taken care of More
by 235
Employees Worked With
October 12, 2019
My Experience With The Ford Product And Service. Very Helpful, Probability Of Purchasing Here Vey High. Service Dept Is Second To None Steve Wollak Is The Best. He And His Team Are Never Too Bus Very Helpful, Probability Of Purchasing Here Vey High. Service Dept Is Second To None Steve Wollak Is The Best. He And His Team Are Never Too Busy To Help Me And Answer My Questions. More
by AMENAIR
Employees Worked With
October 11, 2019
Ford of port Richey is wonderful. They took very good care of us on Saturday and fixed the problem of the rear windows not closing all the way when the convertible top was put back up. They took very good care of us on Saturday and fixed the problem of the rear windows not closing all the way when the convertible top was put back up. I cannot thank them enough. More
by asilipigni
Employees Worked With
October 11, 2019
Service I will be happy to take it to John Kidd for any warrant service. But after that I wouldn’t be able to afford the prices. I will be happy to take it to John Kidd for any warrant service. But after that I wouldn’t be able to afford the prices. More
by RRING2002
Employees Worked With
Don Graham
October 11, 2019
Repair Good service prompt polite servicemen Clean waiting area with food and drink The wash to the car could have been more through it appeared rushed Good service prompt polite servicemen Clean waiting area with food and drink The wash to the car could have been more through it appeared rushed More
by NONE3
October 09, 2019
Excellent I took my Ford EcoSport to be looked at and as always Frank Johnson was attentive and took care of my issue. I was treated with excellent customer ser I took my Ford EcoSport to be looked at and as always Frank Johnson was attentive and took care of my issue. I was treated with excellent customer service! More
by Boricua
Employees Worked With
October 08, 2019
My husband couldn't snap the remote back together after replacing the battery in it. I took it to your dealer and was immediately greeted by Mike Black. He, without hesitation, offered to help. I can now p replacing the battery in it. I took it to your dealer and was immediately greeted by Mike Black. He, without hesitation, offered to help. I can now put that remote and my house key on a ring. He was was great! More
by Diane
Employees Worked With
