Forest City Honda

Everyone in the service department is super friendly. I was in and out in a timely matter for my oil change & tire rotation appointment. I was in and out in a timely matter for my oil change & tire rotation appointment. More

Clean, respectful and considerate, they had great communication skills. Very knowledgeable about my situation at hand communication skills. Very knowledgeable about my situation at hand More

Service was excellent. Towed in Friday and ready on Tuesday (over a holiday weekend). Wendy and Norma helped me out. Thanks Towed in Friday and ready on Tuesday (over a holiday weekend). Wendy and Norma helped me out. Thanks More

I called and asked how much was the transmission fluid change was. I was quoted $119.95 plus tax. When I checked out to pay, there was an extra charge for Misc. Charges. It was $5.70 more. I asked what it change was. I was quoted $119.95 plus tax. When I checked out to pay, there was an extra charge for Misc. Charges. It was $5.70 more. I asked what it was for, as I was quoted differently. She said "for use of computers, paper and such" I was shocked !! I AM NOT paying for ANYONE'S computers, and paper. SUCH xxxxxxxx.....!!!!!!! More

Wendy is super nice and helpful for any vehicle service needs or questions that you might have. needs or questions that you might have. More

This dealership left me in disbelief. The sales person Demetrius really want to make a sale but doesn't like being transparent about the price. Sticker price wasn't show, MSRP was sky hig The sales person Demetrius really want to make a sale but doesn't like being transparent about the price. Sticker price wasn't show, MSRP was sky high compared to other dealerships. 33000 for a HRV FWD LX,tag title and taxes included. Car alone wanted 31k for just a LX FWD. which was crazy cause I simply google the car and bam 27000 for the same model and trim. I ask about why the price so high and the answer was transportation fees. Which I don't think that true. The interest rate wasn't even brought up until we went to finance and even then I ask many times and I get an answer saying finance handle that which is untrue as well. Luckily we didn't make the deal due to another person couldn't get to sign the documents and left that night. Thank the Lord because after that we decided to go to apple tree Honda and omg it black and white compare to forest city Honda. I got an answer from the sales woman about interest rate when ask and I got an HRV AWD LX FOR 28000 & when I told my stories about this place they discounted my hrv for another 500 bucks cause they felt sorry for me . This Dealership is dirty and the trust is not there. If you still reading please go to another dealership you will already save yourself money and time. More

They repaired my car fast with no issues and I had it back sooner than I thought i would. back sooner than I thought i would. More

Wendy is always fabulous with helping me with my car- Tyler is always up to the challenge of fixing my poor car. Wouldn’t trust anyone else Tyler is always up to the challenge of fixing my poor car. Wouldn’t trust anyone else More

Wendy was great she was very helpful throughout the whole experience she keep me updated about my vehicle. My service was completed in a timely manner experience she keep me updated about my vehicle. My service was completed in a timely manner More

Norma had excellent customer service skills Very upbeat and went beyond my expectations. Thank you for a good experience. and went beyond my expectations. Thank you for a good experience. More