Back

Forest City Honda - Service Center

Forest City, NC

4.8
866 Reviews

866 Reviews of Forest City Honda - Service Center

Sort by
October 30, 2020

I have a full warranty on my 2015 honda oddessey. I checked my paperwork and it's full warranty. My airbag light is on and I want fixed that could be a very dangerous thing. More

by elviswins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember rep.I think Service manager
Nov 02, 2020 -

Forest City Honda responded

When can you bring your vehicle in?

October 26, 2020

They were very attentive and did a few extras at no charge. Service department is friendly and willing to look up my vehicle’s history to make sure I know what’s needed, and when. Wendy and Chris (I do More

by MCDONFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Forest City Honda responded

Thank you for choosing our service department! We strive for great customer service and treating our customers right! If you need anything please let us know.

October 23, 2020

Oil change and tire rotation went smoothly. Staff is always very friendly and helpful. I’m loving my 2019 Accord Sedan sport model that I purchased last year. More

by VICHOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Forest City Honda responded

Thank you for choosing us to help you! If you need anything please let us know.

October 22, 2020

I came in for recalls. They did all four in less than a hour!!!! That’s impressive. Also a big thank you to parts for getting my parts next day. More

by Mrhemi04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KURT WATERS, Gerber Collins , Chris Nolen
Oct 23, 2020 -

Forest City Honda responded

Thank you for your business! We really appreciate your business! If you need anything please let us know.

October 22, 2020

Professional, pleasant, courteous, helpful personnel in service department. They keep in touch with customers and give information clearly and concisely. They contact customers promptly. They make situa More

by Jeannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name was Chris, but I don't know the last name. He gets a 5-star rating!
Oct 23, 2020 -

Forest City Honda responded

Thank you for your review and business! Chris is our service manager and said you were a pleasure to work with. Let us know if you need anything.

October 21, 2020

Forest City Honda is where I purchased two vehicles and I return there for service. The service dept has always been accommodating. Also looked at the newer models with one of the salesmen who was very helpf More

by MDEUDNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTONIO LINARES
Oct 21, 2020 -

Forest City Honda responded

Thank you for your continued business. We are here if you need anything.

October 21, 2020

Consulted with Parts rep Mr Collins for the best all season tires. He listened to my concerns and what I thought were most important features. I followed his recommendation and have been so pleased. More

by DBRILL08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerber Collins
Oct 21, 2020 -

Forest City Honda responded

So glad Mr. Collins was able to help you get what you wanted. If you need anything else please let us know.

October 20, 2020

Great customer service took my car back quickly to start the service on it. Friendly Advisor. Great quality work completed on my car. Finished the service on my car very fast. Always have had a great exper More

by BM321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Forest City Honda responded

Thank you for your business! We appreciate you! We strive to make everyone's visit a great one. Let us know if you need anything!

October 19, 2020

The entire team is always very courteous and helpful. The service is competitive in pricing. The staff is very helpful with any questions and willing to go above and beyond! More

by COCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Forest City Honda responded

Customer Service is our number one priority! We appreciate your business and look forward to working with you again.

October 16, 2020

Time to do what was needed was excellent. Friendly staff. Concern for my needs. The place to take care of my needs for my Civic More

by FRALEYUNCG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Forest City Honda responded

Thank you for your business! We appreciate you here at Forest City Honda! Let us know if you need anything.

...
72
...