Al Neal
Al Neal at Forest City Honda

Al Neal

General Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

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17 Reviews
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17 Reviews

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17 Reviews of Al Neal

July 25, 2026

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Employee Rating

Absolutely horrible customer service. Service department left oil cap off on a vehicle purchase. Oil blown all over engine compartment. Zero oil pressure. Told me to take for an oil chang More

by dustintrickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Ruiz, Al Neal , Salesperson DJ

Aug 05, 2026

Forest City Honda responded

Dustintrickett, it is disappointing for us to hear that your experience was anything less than great.

July 02, 2026

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All the sales people and the service folks at Forest City Honda are literally GOATS!!! More

by Djzzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Forest City Honda responded

Thank you for the five-star review. We’re thrilled our sales and service teams delivered an exceptional experience with your Volkswagen Jetta. We appreciate you sharing your enthusiasm! Alana Neal alananeal@marburgerauto.com Internet Sales Manager

July 24, 2025

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They were amazing helpful they were able to help me with everything I sure recommend More

by brendapanda011
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2025

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Very good and helpful people. I hope to send you more customers.excellant detail team. More

by jdprice400
Service Price Transparency
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Recommend Dealer
Yes

February 23, 2024

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Best dealership in the Carolinas, thanks to Becca and the rest of the Marburger crew! More

by lance.josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Lopez, Demetrius Smith, Al Neal, Britain Whiteside , Angela Conner, Rebecca Millette

Feb 28, 2024

Forest City Honda responded

We're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing.

August 23, 2023

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Everything went very smooth and thorough. Demetrius did a wonderful job and he was very knowledgeable about the vehicle we purchased More

by LAURA_KAY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Conner, Tyler Morrow, DARREN STREET, Billy Withrow

July 13, 2023

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Very happy with my purchase! Demetrius was very helpful and informative about the features and services available for the car. More

by AMYAWHITE17
Recommend Dealer
Yes

Other Employees Tagged: Alana Neal, Al Neal

May 11, 2023

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Employee Rating

I had a set appointment to change my oil, and the service was great. Thanks so much. More

by BLACKLEY697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Forest City Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

February 25, 2022

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Employee Rating

The service was excellent. I really appreciated the friendliness and attention to detail that I was afforded on this visit More

by MBURCH.NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Clubb, Al Neal , Dennis Warlick

Mar 11, 2022

Forest City Honda responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

October 22, 2021

Dealership Rating
Employee Rating

The service department was extremely quick and friendly. The parts department had what I needed and at a great price. Thank you guys!!! More

by Mrhemi04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb, Al Neal, Robbie Stahr , Gerber Collins, KURT WATERS

Oct 28, 2021

Forest City Honda responded

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Forest City.

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