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Fort Wayne Nissan

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.6
871 Reviews
At Fort Wayne Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan Altima, Murano, Pathfinder, Rogue and Sentra. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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4909 Lima Rd.

Fort Wayne, IN

46808

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Showing 871 reviews

February 09, 2023

I had Conrad and he was amazing! This was my first time at Nissan and I will be returning. More

by MAKAYLATOPP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Feb 09, 2023 -

Fort Wayne Nissan responded

Thank you, Makayla, for taking the time to leave us a five-star rating! We appreciate your business and look forward to serving you for years to come. Thank you for choosing Fort Wayne Nissan.

February 09, 2023

Worst customer service I have ever experience . Service is awful they don't follow their own warranty policies . Will never buy another Nissan or any other car from the Rohrman Auto Group . More

by EGEORGEFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Todd
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Cornett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Brown
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Feb 12, 2023 -

Fort Wayne Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 06, 2023

Great experience. ..sales team was outstanding. Excellent customer service. Appreciate the attention and quick process. More

by tvgroves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Navarro
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Feb 07, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 08, 2023 -

Fort Wayne Nissan responded

Tvgroves, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fort Wayne Nissan

February 04, 2023

Great salesmen and knowledgeable, friendly staff willing to make your time there comfortable and worthwhile More

by MESTRELLAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Underwood
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Feb 06, 2023 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 02, 2023

The technicians were very friendly and responsive . They did a very good job communicating and finished work on time More

by JENMILLER0567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
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Feb 03, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 01, 2023

Everyone at the dealership was great and made my experience the BEST thus far. All the questions I had was answered. More

by CHANNENF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Walls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Housholder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peyton, Cody and Lee, and we look forward to working with you again.

February 01, 2023

Everyone involved made me feel relaxed and comfortable. I would recommend this car store to all my friends. More

by WILLIEJUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
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Feb 02, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! John, Dominque, and our team here at Fort Wayne Nissan are glad to have you as a customer.

February 01, 2023

This place is great to do business with everyone was great to deal with couldn’t ask for a better place More

by MAX.MALEY1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ankney, Gage Underwood
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Feb 02, 2023 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2023

It was great, service and all employees were excellant. Check out was quick and easy. More

by KIESSCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbie Tran
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Jan 31, 2023 -

Fort Wayne Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.

January 30, 2023

The staff is clean, quick, professional and friendly. The price of my service was competitive. More

by MELISSARFIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Salway
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Jan 31, 2023 -

Fort Wayne Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

Feb 01, 2023 -

Fort Wayne Nissan responded

Melissarfife, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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