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Fort Wayne Toyota

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
1,155 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,155 reviews

January 25, 2023

The Sales Consultant Michael J. Smith was very helpful in my selection process. I highly recommended Michael & the supporting staff More

by BRUCE.SCHOENLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irfan Hussain
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Jan 26, 2023 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota, Bruce. Your feedback and rating mean a lot to us. We're glad Michael and the team were able to help, and we hope to see you again!

January 25, 2023

Service is great Austin the manager and Laura in titling not so hot. Need to not be rude to paying customer when it's there fault not mine More

by BROCKHAUS34ADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Bradford
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Jan 26, 2023 -

Fort Wayne Toyota responded

Thank you so much for your feedback, Adam! While we are glad that we had the opportunity to work with you and that you had an overall positive experience, we are sorry that we fell short of your expectations. Please don't hesitate to reach out if you would like to discuss this matter in more detail. We appreciate your business and will be sure to share your comments with the team.

Jan 26, 2023 -

BROCKHAUS34ADAM responded

260 582 1755 if u care to call

January 25, 2023

We love the car, And appreciate the great service we received at Fort Wayne Toyota More

by CPERRY060
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Irfan Hussain, Nathan Arend
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Jan 26, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota are glad to have you as a customer.

January 23, 2023

The service was very good. Jen Norris was really very helpful in our work done. More

by JIMMARYLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Norris
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Jan 23, 2023 -

Fort Wayne Toyota responded

Jim, Thank you for taking the time to share your feedback with us. Jen and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2023

Thank you for friendly and helpful service. The process of finding a new vehicle was made easier by your expertise and sincere desire to help me find just the right car for me! More

by bjcox1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Henderson
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Jan 23, 2023 -

Fort Wayne Toyota responded

Here at Fort Wayne Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Curtis and Andrew, and it was a pleasure having you at the dealership. We appreciate your review!

January 20, 2023

Bradford and dewitt are both fine young men and definitely good company men however as for integrity or returning phone calls-nope it didn’t happen I told Dewitt this is our last car we were buying More

by GLDAVIS14730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bart Dewitt
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Jan 25, 2023 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 25, 2023 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 25, 2023 -

GLDAVIS14730 responded

You’re welcome to call me anytime if I’m not available leave a message I’ll call you back and reiterate what I had written.. no one from ft Wayne Toyota has called texted or left a voicemail..thank you Gary Davis 260-403-7635

January 20, 2023

Service was polite and completed on a timely basis. Scheduling was easy and checkout was the same. More

by kuebler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
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Jan 20, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 19, 2023

The whole team we worked with were too much and helped us when we were in a pinch. We’re very happy with our experience! More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Alex and Cameron at Rohrmax, Kyle Coleman
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Jan 20, 2023 -

Fort Wayne Toyota responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 18, 2023

I was very pleased with the way they handled my situation. They told me that I didn’t need to have the work done. More

by JERMARZERN
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
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Jan 19, 2023 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2023

Curtis was amazing with the test drive and super friendly during the entire buying process 10/10 recommend him! More

by Gerschutz16
Recommend Dealer
Yes
Employees Worked With
Curtis Henderson
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Jan 18, 2023 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

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