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Fort Wayne Toyota

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
1,154 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,154 reviews

January 10, 2023

Our salesman was top notch. It was a pleasure to do business with Bob rohrmann again More

by DONALDSEMMERT
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Henderson
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Jan 11, 2023 -

Fort Wayne Toyota responded

Donald, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 09, 2023

Very prompt… good communication … been coming there for 15 years… I appreciate the relationships we have More

by ckaharris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Jan 11, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with Neil and our team. We're glad to hear we delivered such a great experience!

January 09, 2023

Been going to there business for ten years. They always take good care of my Toyota Matrix. Great service team. More

by GOTTARUN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
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Jan 11, 2023 -

Fort Wayne Toyota responded

Thank you so much for your excellent service review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2023

I was met when I pulled up and a courteous service provider told me what needed to be done and with a discount would keep it under $600. He said it would take 2 to 21/2 hours.. the car was ready when More

by LTS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bennett
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Jan 11, 2023 -

Fort Wayne Toyota responded

Thanks for sharing about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

January 06, 2023

The service dept is great and one of the reasons I bought my 3rd Toyota. However, I didn’t get the inside vacuumed nor was I offered or given a car wash. After a 2000 mile trip, both were desperately needed More

by KBSHELDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Jan 07, 2023 -

Fort Wayne Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 06, 2023

A nice comfortable, welcoming environment full of friendly and helpful people. Easy to do business with. More

by LDJSPLANES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Henderson
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Jan 06, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Fort Wayne Toyota are glad to have you as a customer.

January 06, 2023

Service said 2 hours came back in less than that ready to go. Great job More

by wirishw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Kudrawiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Bradford
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Jan 07, 2023 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

January 05, 2023

James Thomas was very helpful by helping me to choose the right car that fits my needs More

by AUTUMN271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thomas
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Jan 06, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

January 04, 2023

The staff was friendly and knowledgeable. I did not agree with or like them adding 3.5% if we used a credit card. More

by MARK.MILLER211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mark, feel free to contact us at your convenience.

January 04, 2023

I was treated well by the staff I encounted. Jen was very helpful n kind. So far so good on the repair. I really didnt try everything yet. I guess you will hear from me if there is a problem😉 More

by rose60lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen who greeted me.
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Jan 04, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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