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Fort's Toyota of Pekin

North Pekin, IL

4.8
1,013 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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120 Radio City Dr

North Pekin, IL

61554

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Showing 1,013 reviews

February 09, 2022

Fort' is the # 1 Toyota Dealer for Sales and Service,The Staff at Fort's is # 1 also,Chad Terlinde is the BEST!!! More

by BENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
February 06, 2022

Customer service through Chad is excellent. At the time of service my car is checked carefully. I feel confident that the service department has checked everything. I will always return to Fort's for ser More

by TEETHNME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Excellent service and updated me on the progress as needed. Felt very confident that when I left my brakes were safe . More

by EILEEN9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

Customer service was outstanding. The mechanic identified the problem with my brakes. Chad called me and informed me of the solution how they can fix the brake issue. I ok'd the work and the is More

by TGILLESPIE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

As far as Nate the salesman. Wonderful guy doing a marvelous job. Finance department would be better served explaining what is available as far as warrenties etc; instead of tacking it on to the pric More

by tsackett59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

The staff is always really nice and accommodating. It didn’t take them long to get through with my car. More

by bubag17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
Jun 23, 2022 -

bubag17 responded

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January 31, 2022

The day before our scheduled appointment a family emergency came up. The service department was very helpful and we were able to reschedule for a few days later. The work and time in the shop was qui More

by DE-PATRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Excellent customer service and work is top notch. I have had several accessories added to my 22 4 Runner since my purchase and have had all the work done here. More

by Janssen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

I was going to go over my miles on my lease and needed better gas mileage. Eric helped me trade in my lease and get a hybrid Sienna that I really like. The financing was quick and simple. Will definitely More

by AKGELTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Smith
January 27, 2022

Super quick and great service. VERY FEW MASKS. Take Covid seriously, please, especially since our hospitals are currently overwhelmed. More

by imkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall.
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