Fort's Toyota of Pekin - Service Center
North Pekin, IL
567 Reviews of Fort's Toyota of Pekin - Service Center
Always a pleasure doing business with Fort’s. They make my service needs easy by picking up my car while I’m working. They make my service needs easy by picking up my car while I’m working. More
Friendly, approachable, and knowledgeable staff. Also explained results of car checkup. Clean waiting room. Thank you. Also explained results of car checkup. Clean waiting room. Thank you. More
Great communication! Price was about right. Even sent pictures, what more could they do. D Price was about right. Even sent pictures, what more could they do. D More
it was a terrific experience. people are always friendly courteous and thoughtful, i always trust my car to the fort family people are always friendly courteous and thoughtful, i always trust my car to the fort family More
Staff was friendly, took care of me right away, made me feel I was important feel I was important More
Great service dept. Chad is great, awesome, the best! Always do a great job! Highly recommend them! Chad is great, awesome, the best! Always do a great job! Highly recommend them! More
I have purchased 4 vehicles from Forts. Their service department is knowledgeable and their sales staff is friendly and easy to work with when hunting for a new or used vehicle. I won’t b Their service department is knowledgeable and their sales staff is friendly and easy to work with when hunting for a new or used vehicle. I won’t buy anywhere else! More
Quick to get an appointment, efficient, and friendly service! Keep you up to date when your car is being serviced service! Keep you up to date when your car is being serviced More
Ok guys, I hate doing bad reviews and I hope this is internal..I don’t want Toyota to see it and hurt scores. So I brought my 2021 in for the toyo care rotate and ofc… I have noticed my tire wear and te internal..I don’t want Toyota to see it and hurt scores. So I brought my 2021 in for the toyo care rotate and ofc… I have noticed my tire wear and tear when I drive and brake.. the classic wobble to stop.. I visibly see the baldness west on the inner part of the rear tires and front tire when I look underneath. The tech didn’t say a word about this.. yiu would think he would notice it upon rotate right? So I asked the service advisor to quote me 3 new tires, left a card with my name and number and brand and size. Made it as easy as possible on him… this was Thursday, and he never called me back. I have since ordered 4 tires at Tony and sons in east peoria… in my opinion, things like this are obvious and should undoubtedly be caught, mentioned, and quoted. It’s just good business. Not complaining,I’m not that guy.. I just want you guys to know.. I know the guys have a tough job and it’s hard to hire and keep people, these days.. hopefully you can take and use this info as a coaching mondo better next time. Good luck and good selling. Chad Edwards More
This time I needed to use courtesy transportation-quick both ways-very much appreciated at a difficult time both ways-very much appreciated at a difficult time More